Hi, I'm Angelique—feel free to call me Gel! I’m a detail-oriented and disciplined aspiring bookkeeper with a background in Customer Service and Market Research.
I’ve completed a hands-on training and internship program that equipped me with the skills and tools to manage essential bookkeeping tasks. I’m passionate about helping small businesses stay financially organized so they can focus on growing their success.
Cebu Technological University - Main Campus
Address customer concerns, including order status, order changes and initial delivery time commitments
Provide the highest level of customer service to both external and internal customers
Evaluate issues and discrepancies as communicated and work on resolving them
Accurate and timely entry and processing of after sales orders
Conducts surveys by doing outbound calls to respondents to gather opinion and information.
Collects and studies information about customer, sales trends, products and services to develop future marketing plans.
Responsible for maintaining, inspecting and proposing measures to correct and improve an organization's final products in order to meet established quality standards
Maintains strong overall quality control of surveys adhering to reliability, accuracy of data entered, performance and customer expectation.
Provides specific feedback to agent on areas that they need to work on and acknowledge good points
Conducts surveys by doing outbound calls to respondents to gather opinion and information.
Collects and studies information about customer, sales trends, products and services to develop future marketing plans.
BASIC BOOKKEEPING | FINANCIAL REPORTING | INVOICE AND BILLING SUPPORT
