2013
Bachelor of Science in Psychology
Misamis University
More Info About Me
I graduated with a Bachelor's Degree in Psychology. After I graduated, I was in the BPO/Call Center industry for five years. Now, I am seeking an opportunity to learn and develop my skills and be an asset to your company.
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2016
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2019
Atos
(Technical Helpdesk Analyst)
• Troubleshoots via phone, chat and email on hardware, software, and network operating problems and involves technical resources to ensure resolution
• Applies understanding and knowledge of information systems products and services to assist users
• Identifies, investigates and researches user questions and problems as well as isolating and resolving information systems problems
2014
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2016
Convergys
(Technical Support Representative)
• Walks customers through common hardware and software configurations to maximize service functionality.
• Provides solutions for customer repair problems or formulates trouble reports.
• Interfaces with customers over the phone providing status updates and ensuring service has been restored.
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.