2019
Bachelor of Science in Computer Science
Bohol Island State University
More Info About Me
I am an aspiring Virtual Assistant and Content Creator and Photographer. I am the second child of 3 siblings and also the breadwinner of the family. I strive hard not only to provide for my family but also for my future.
I am diligent and professional in my work and passionate to help my clients in the best way I can.
I can perform independently or in a team environment, and can work under pressure with minimal supervision. I am willing to learn and be trained: a fast learner. Punctual, trustworthy, optimistic, approachable person and I am very easy to work with.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2018
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2018
Convergys
(Customer service Representative)
• Effectively handles all complaints about delivery and orders.
• Assist costumer in choosing a product for an event and process the order.
2019
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2022
Concentrix
(Customer service Representative)
• Effectively handles all complaints about telephone service, wireless reception, dial-up Internet connectivity and billing issues
• Conduct research into connectivity problems or billing errors to resolve issues
• Treat customers with kindness, honesty and respect to retain their business
• Acquire thorough knowledge of the company's services and products to make a good first impression with potential customers
2020
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2021
Freelance
(Social Media Manager)
• Manage a Facebook Page
• Creating Content
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.