2021
Bachelor of Arts in communication
New Era University
More Info About Me
I am a Highly-motivated, resourceful, reliable, and compassionate communication graduate with over 6-years of experience in customer engagement. Capable of grasping things easily and communicating them effectively and efficiently by leveraging Communication and Interpersonal Skills. Ability to learn in a fast-paced and diverse environment, deliver tasks effectively, keen on details, and have expertise in relationship-building skills.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
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2024
Enviocore
(Administrative Assistant)
- Generating detailed reports for various projects
- Creating graphic designs for marketing materials, presentations, and social media
- Performing basic video editing for promotional content and internal use
- Managing social media accounts, including content creation, scheduling, and engagement
February 2024
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May 2024
Looking Good Girl
(Administrative Assistant)
-Providing comprehensive administrative support to ensure efficient operations
-Managing social media accounts, including content creation, scheduling, and engagement
-Designing and optimizing website layouts for enhanced user experience and performance
-Delivering exceptional customer service by addressing inquiries and resolving issues promptly
-Creating graphic designs for marketing materials and performing basic video editing
-Supporting sales efforts through lead generation, customer follow-up, and maintaining sales records
-Communicating with suppliers and influencers to build and maintain professional relationships
October 2023
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2024
Mystical Skincare
(Administrative Assistant)
-Providing comprehensive administrative support to ensure efficient office operations
-Managing social media accounts, including content creation, scheduling, and engagement
-Designing and optimizing website layouts for improved user experience and performance
-Delivering exceptional customer service, addressing inquiries, and resolving issues
-Creating graphic designs for marketing materials and performing basic video editing
-Supporting sales efforts through lead generation, customer follow-up, and maintaining sales records
August 2021
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2024
O Skin Medspa
(Virtual Assistant/consultant)
-Providing comprehensive administrative support to ensure efficient office operations
-Promptly responding to customer inquiries and setting up appointments for medical services
-Confirming and following up on appointments to ensure attendance and satisfaction
-Introducing and promoting company products while ensuring high levels of customer service satisfaction
-Effectively managing multiple customers simultaneously to provide efficient service
-Quickly resolving customer complaints with appropriate actions, resulting in high-quality service
June 2018
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2019
CYTE/CTDL Online Shop
(Social Media Manager)
-Providing comprehensive administrative support to ensure smooth business operations
-Promptly responding to customer inquiries and effectively addressing customer complaints
-Writing detailed descriptions and uploading items on the selling page
-Managing various social media platforms to maintain and enhance business presence
June 2020
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November 2020
Voltz Vape Bar
(E-Commerce Assistant (Part Time))
-Managing product listings on the Lazada page
-Creating graphic designs for marketing and promotional materials
-Engaging with customers to address inquiries and enhance satisfaction
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Administrative Support
Organized, communicative, adept at multitasking and problem-solving, fostering teamwork and efficiency.