2015
Business Administration major in Marketing Management
Our Lady of Fatima University
More Info About Me
I am someone who embodies dedication and passion. Balancing the demands of parenthood while successfully managing a small business. I also love watching series with compelling stories and characters during my free time.
My Skills and Competencies
Social Media Management
Executive Assistant
Data Entry
Content Creator
Certificates
My Experience and Education
2019
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2020
Teleperformance
(Chat support representative)
Assisted customers through chat platforms by providing timely, accurate, and effective support to resolve inquiries, issues, and concerns, ensuring a positive customer experience. Documented customer interactions and accurately updated records. Handled multiple chat sessions simultaneously while maintaining high-quality support.
2015
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2017
Teletech
(Customer Representative)
Assisted customers by addressing their inquiries, resolving issues, and providing support through various communication channels such as phone, email, and chat. Maintained professional and clear communication with customers and gathered customer feedback to help improve products and services. Assisted customers by addressing their inquiries, resolving issues, and providing support through various communication channels such as phone, email, and chat. Maintained professional communication with customers and gathered feedback to improve products and services.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Executive Assistant
Professional responsible for managing the schedules and communications of key executives in their company.