Hey I am Angelica

More Info About Me

Hi, I'm a dedicated and detail-oriented professional with a solid background in administrative support, recruitment operations, customer service, and education. My career journey has equipped me with a unique blend of organizational efficiency, strong communication, and a deep commitment to delivering quality results — all of which I bring into every task I handle.

In my most recent role as a Senior Recruiter - Non-Voice Recruitment Admin Support, I managed various backend processes including document validation, onboarding coordination, and data entry across platforms like Bullhorn and Salesforce. I worked closely with both internal teams and third-party vendors to ensure smooth, accurate, and timely support in recruitment operations — a skill set that can easily be applied to a Virtual Assistant position.

Earlier in my career, I honed my communication and multitasking skills as a Customer Service Associate, and as an Elementary Teacher, I developed strong planning, digital literacy, and time management abilities — essential qualities for any remote professional.

I excel working remotely, am extremely flexible with new tools and processes, and take pride in being dependable, resourceful, and solution-oriented. I'm now eager to use my skills and experience to assist businesses and entrepreneurs as a Virtual Assistant.

Let's get connected — I'm always interested in opportunities where I can assist with integrity, efficiency, and a proactive approach.

Angelica Tuyco
Davao City, Philippines
Freelancer
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My Skills and Competencies

Medical Staff Credentialing and Verification processes
Attention to detail
Customer Service
Social Media Management
Graphic Designer/Canva
Data Entry
Content Creator

Certificates

C1
C2

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2017
Bachelor of Elementary Education

University of Southeastern Philippines

September 6, 2021 - April 26, 2025
PSG Global Solutions
(Senior Recruiter (NonVoice-Admin))

-Complete administrative duties, such as ensuring state medical licenses are up-to-date.
-Assist with the onboarding of new hires by coordinating medical exams and drug screenings through third-party providers like Concentra, Labcorp, Quest, and Escreen, as well as managing background checks via Sterling, Universal Background, and First Advantage, while ensuring the completeness of new hire documentation.
-Ensures that all reviewed documents exactly meet the facility's requirements.
-Inspects documents for legitimacy, ensuring that any questionable documents are reviewed by department management.
-Works with internal staff to obtain missing information or correct inaccurate documentation before it is submitted to client facilities.
-Conduct data entry utilizing applicant tracking systems, including Bullhorn and Salesforce, while ensuring accuracy and adherence to established timelines.

2018 - 2021
Stella Maris Academy of Davao
(Elementary Teacher)

-Enhanced student learning by optimizing a wide range of instructional approaches and innovative classroom
activities.
-Created lesson plans according to students’ academic needs, including both individual and group work.
-Implemented activities that promote the social, physical, and intellectual growth of children.
-Planned, prepared, and delivered lessons via online methods.
-Prepared presentation teaching materials like slides and short videos for students.
-Prepared and administered regular subject tests to students, complete with detailed quarterly progress reports for parents.
-Updated all necessary records accurately and completely as required by school regulations.

2017 - 2018
Convergys/Concentrix
(Customer Service Associate I)

-Handled incoming calls or inquiries from customers.
-Resolved customer problems and complaints by clarifying the issue, explaining the best solution, and following up with cases.
-Kept accurate records of customer interactions and corresponding cases.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Data Entry

Graphic Design

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Davao City,
Philippines


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