Bachelor of Science in Nursing
General Santos Doctors’ Medical School Foundation, Inc.
Hello! You can call me Angie. I’m seeking a position that offers a constructive and challenging work environment for improving my skills and to contribute in reaching the optimal standards and goals of the company.
I have been in the BPO industry for almost 7 years. In October of 2021, I decided to enter the freelancing world.
I’m a registered nurse. I love to travel and watch K-DRAMA during my free time. In terms of sports, I love playing table tennis and badminton.
General Santos Doctors’ Medical School Foundation, Inc.
• Providing excellent, friendly, and positive customer service via email, chat, and phone
• Helping customers solve problems with strong troubleshooting, reading comprehension, and problem-solving skills.
• Answering pre-sales questions and qualifying leads to sales
• Helping customers with the payment process
Receive inbound calls from prospective customers interested in securing a quote or placing an order.
Make outbound calls and complete surveys.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.