2017
Bachelor of Science in Mining Engineering
Bicol University
More Info About Me
I am a flexible, reliable, and a hardworking individual, with experience in customer service, data analysis and leading projects.
Furthermore, I excel at efficiently handling multiple tasks on a regular basis and performing well under pressure.
Competent in Microsoft Office, with the ability to work efficiently even under minimal supervision. I am confident in my ability to follow instructions and produce the quality of work expected of me.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2022
Sunpower Philippines Limited
(Performance Engineer)
• Performs simple to complex performance analysis and data reporting
• In charge of basic to advanced underperformance analysis, whether pre or post-installation
• In charge of data analysis and delivery of System Performance reports to Customers
2019
-
2020
Concepcion-Carrier Airconditioning Company
(Customer Advocate)
• Monitor all customer inquiries and complaints and assist in effective resolution of same.
• Manage internal and external customer and provide necessary customer support.
• Prepare documents for customers and management and manage follow up.
• Analyze customer issues, determine causes, and initiate corrective actions.
• Coordinate with customer and ensure optimal level of customer services.
2017
-
2018
Powertech Refrigeration, Airconditioning & Industrial services
(Lead Project Engineer)
• Prepare, schedule, coordinate and monitor the assigned engineering projects
• Monitor all site safety and legal requirements
• Interact daily with the clients to interpret their needs and requirements and represent them in
the field
• Perform overall quality control of the work (budget, schedule, plans, personnel’s performance)
and report regularly on project status
• Collect and analyze project information to create status reports and recommend future
actions
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Facebook Ads Management
I can spot trends over time, can adjust your image, budget or audience to improve your campaign performance.