2016
HR & Administration
Filipino Institute
More Info About Me
I am an experienced administrative assistant who has been trained in many aspects of office administration. Capable of working under pressure and collaborating with a team. Successful record of answering phone calls, providing information to clients, and liaising between departments.
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Real Estate VA
Content Creator
Certificates
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My Experience and Education
2018
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2020
TBO Holidays | B2B Travel Company
(Online Travel Agent | Customer Support)
• Phone Call Support
• Chat Support
• Email Management
• Facebook Page Manager, Ads Manager
• Invoicing
• Customer Service
• Detail-Oriented
• Flexible
• Travel Arrangement Itinerary Suggestion
2015
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2017
Fine and Country Real Estate
(Administrative Assistant/ Receptionist)
Fine & Country is a global network of licensed real estate offices specializing in the marketing and sale of luxury residential property.
• Performed general office duties, managed over 50 calls per day, routing calls, delivering messages to staff and greeting visitors.
• Updating lead details through CRM
• Property listing
• Assisting Leasing Department to issue Rental, Deposit receipt, Tenancy Contract
• Liaison with right department in order to apply permits and documents needed to conduct Open House
• Lead generation/ SMS Marketing Email Marketing
• Maintained staff directory and company policy handbook for human resources department.
• Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation. Online Travel Agent
2012
-
2015
Debonairs Pizza - Dubai
(Assistant Manager)
• Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
• Managed all aspects of store operations, including organization, maintenance and purchasing functions.
• Coordinated weekly conferences with store associates to communicate sales and customer service goals.
• Trained new employees on proper protocols and customer service standards.
• Resolved customer service issues promptly.
• Prepared materials for following shift.
• Receiving 50-70 calls for delivery order everyday
My Services
Social Media Management
SMM is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Real Estate
Providing guidance and assisting sellers and buyers in marketing and purchasing property.