2020
BS in Hotel and Restaurant Management
National College of Science and Technology
My Skills and Competencies
Social Media Management
Bookkeeping Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
-
2023
Concentrix Daksh Services Philippines Corporation
(Technical Support)
⦁ Quickly assess customer's concern to provide solution spot on.
⦁ Providing world-class customer service, troubleshooting, and technical support
2022
-
2023
Lizardbear Tasking Inc.
(Teammate)
⦁ Provide support when earners have questions or problems with their orders and
deliveries.
⦁ Gather feedback from drivers, observe front-line issues such as order cancellation
reasons, etc.
⦁ Responding to incoming calls from the , answering questions and inquiries,
troubleshooting problems, providing information and handling complaints regarding the
organization's products or services
2022
-
2022
IGT Technologies Philippines, Inc.
(Travel Associate)
⦁ Assist customers with itinerary changes, flight reservations and questions about loyalty programs
⦁ Assign flight seats for the customer.
⦁ Answering airline-related inquiries via incoming calls.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Bookkeeping Expert
Full responsibility for managing the day-to-day accounts function ensuring Sage and Xero are accurate and up to date.