2019
Bachelor of Science in Information Technology
PHINMA- Cagayan de Oro College
More Info About Me
Extremely motivated in whatever I choose to do. Strong interpersonal and communication skills and know how to handle and deal with different kinds of people and circumstances, equally effective working independently and in cooperation with others.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2022
-
2023
Pix Videos Production Company S.L.
(Virtual Assistant | Cold Caller (US and Canada Markets))
Cold calls introducing potential prospect/lead to the program and schedule an appointment with them.
2019
-
2022
Concentrix
(Customer Service Representative | Technical Support)
-Responsible for identifying and resolving technical issues with products or services, which may require in-depth knowledge of network systems.
-Providing support to customers, including assisting product installation, configuring settings, and resolving any issues that arise.
-Documenting all customer interactions, including issues reported, steps, taken, and resolutions provided.
Staying up-to-date with product knowledge, updates, and releases to provide accurate and timely support to customers.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.