2022
Bachelor of Science in Business Administration Major in Economics
Unibersidad De Manila
More Info About Me
Devoted, capable of taking charge and assuming new responsibilities, having a track record of leadership. Strongly committed to assisting clients in finding solutions and fostering a positive perception of the business. Fully committed to adhering to corporate policies, client guidelines, and gaining repeat business.
I'm currently freelancing and I'm open to new opportunities starting July . Please feel free to get in touch with me on https://myprofile.ph/angelicajoycecredo and we can explore how I can help.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2019
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2022
Concentrix
(Customer Service Representative (Sales Advisor II))
• As a Customer Service Representative, Delivered outstanding support to the customers and clients of the world’s biggest and most sought-after brands
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various Concentrix and client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly confident and knowledgeable manner
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.