I am a virtual assistant that is looking for a new opportunity to work for an established company. I have over four years of experience in customer service and have a degree in International Travel and Tourism Management. I've learned and developed my skills and knowledge over the course and training. I am very reliable and trustworthy and have excellent communication skills. I work hard to provide the best possible service to my clients.
Lyceum of the Philippines University - Batangas
Major rule is to organize company's activities and plans for a week. It includes features like a calendar view, the ability to schedule tasks and events, and reminders and notifications. It helps individuals and teams stay organized and on top of their weekly schedule. It also helps managers keep track of the activities and plans of their team members.
Tools and System
- Asana
-Pro VA Calendar
-Outlook
-MS Word
-Google Drive
Perform day-to-day administrative tasks in office environments and operational activities, welcome and greet customers and clients assisting them for check in and check out. They schedule and confirm appointments and reservations, direct incoming calls and are required to handle basic inquiries and sort mail.
Tools and System
- Trello
- Ezee
-Symphony
-Outlook
-MS Word
-Google Drive
OTA's
-Booking.com
-Trip.com
-Agoda
-Expedia
-Airbnb
Responsible for greeting clients and customers to our office and restaurant property. We are responsible for giving clients and guest directions to various parts of the office, contacting employees regarding customers' needs, answering phones and taking messages, and sorting and distributing mail.
Tools and System
- Asana
- POS Software- ITEQ
-Outlook
-MS Word
-Google Drive
Responsible for overseeing front desk duties at a hotel or another hospitality establishment during the night shift. Their duties include helping guests check-in or check out, reviewing guest payments and other details from the day shift to ensure guests provided payment for their stay or any additional requests and acting as a point of communication for customer needs.
Tools and System
- Asana
- Guesty
-Outlook
-MS Word
-Google Drive
OTA's
-Booking.com
-Trip.com
-Agoda
-Expedia
Responsible for overseeing front desk duties at a hotel or another hospitality establishment during the night shift. Their duties include helping guests check-in or check out, reviewing guest payments and other details from the day shift to ensure guests provided payment for their stay or any additional requests and acting as a point of communication for customer needs.
Tools and System
- Trello
- Ezee
-Symphony
-Outlook
-MS Word
-Google Drive
OTA's
-Booking.com
-Trip.com
-Agoda
-Expedia
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