Hey I am Angelica Faith

More Info About Me

I am a young professional hailing from Metro Manila, Philippines with a wealth of experience in customer service. Over the course of three years, I have honed my skills as a customer service representative, providing exceptional assistance to clients. Recently, I pursued a course in Virtual Assistant training, earning a certificate in recognition of my dedication and expertise.

I am eager to showcase my capabilities and provide you with a sample of my work upon request. Thank you for taking the time to familiarize yourself with my background and skills. I look forward to any opportunities that may arise.

Angelica Faith G. Agbay
Pasay City, Philippines
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My Skills and Competencies

Executive Assistant
Book keeping
Data Entry



My Experience and Education


Bangkal Highschool

2022 - 2023
Telus International
(Fraud Analyst)

-Extreme high-risk representative, responsibilities are to monitor bank
accounts, financial transactions, and other financial documents and to analyze the data to identify any potential fraudulent activity.
-Recognize patterns of fraud and suggest new methods of detection, mitigation, and prevention.
-Collate data and produce reports for senior managers and stakeholders.

2020 - 2022
Alorica Teleservices
(Customer Service Representative)

-Identify and assess customer's needs to achieve satisfaction.
-Build sustainable relationships and trust with customer accounts through open and interactive communication.
-Provide accurate, valid and complete information by using the right methods/tools
-Manage large amounts of incoming phone calls.
-Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

April 2024 - April 2024
(Executive Assistant/Trainee)

-Travel arrangements
-Calendar management
-Filling and organizing documents
-Meeting support
-Document preparation

My Services

Executive Assistant

Managing the schedules and communications of key company executives.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.


Responsible for recording and maintaining a business financial transactions.


Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Pasay City,

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