I hold a bachelor's degree in Business Administration, specializing in Human Resource and Operations Management. Throughout my career, I had the privilege of working at two reputable Philippine banks. These experiences honed my multitasking abilities and instilled a strong commitment to accuracy in all aspects of my work.
At present, my focus is on transitioning into a virtual assistant role. Armed with my knowledge and skills, I am confident in delivering outstanding service that matches or surpasses the proficiency of experienced virtual assistants. I find great joy in exploring new opportunities and broadening my horizons.
I sincerely believe we can achieve great things together, and I am eager to embark on this journey with you. Let's collaborate and make a positive impact!
Pamantasan ng Lungsod ng Maynila
• Handled Facebook page
• Developed a comprehensive social media strategy aligned with the brand's goals and target audience
• Created engaging and original content
• Responded to comments, inquiries, and messages promptly and professionally
• Handled financial transactions such as deposits, withdrawals, and fund transfers.
• Attended to clients’ requests, inquiries and complaints.
• Answered e-mails and phone calls concerning bank transactions.
• Ensured proper filing of accountable forms and transaction slips.
• Balanced cash and media at the end of the day.
• Responsible for account opening and completion of requirements
• Conducted proper KYC for prospective customers
• Educated clients about account maintenance and bank policies
• Handled time deposits and updates on client’s records
• Cross-sell bank products
• Uploaded payroll of corporate clients
• Attended to clients’ requests, inquiries and complaints
• Answered e-mails and phone calls concerning bank transactions
• Checked accountable forms at the end of the day
Obtain engagement data, identify patterns in customer interaction, and strategically devise digital campaigns.
Explore an array of subjects by conducting internet searches to acquire information from diverse sources.
Design compelling content across digital platforms to enhance brand visibility and drive audience interaction.
Create visually appealing designs across mediums to convey impactful messages and elevate brands.
Manage tasks to ensure smooth operations for enhanced productivity.