2016
BULACAN STATE UNIVERSITY – MAIN CAMPUS
Bachelor of Science in Business Administration
More Info About Me
Hello, I am Angelica Arrogante 25 years old from Philippines, I’m married. I am applying for virtual assistant. I have 5years experience as Customer Relation Specialist that includes, Email Support, Phone Support, Customer Support, Sales Order and Inquiries. If you need someone who can assist and help you grow business, I’m the one who is you looking for.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Amazon VA
Certificates
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My Experience and Education
2016
-
2022
SUBIC NEXUS TECHNOLOGIES, INC.
(Customer Relation Specialist)
• Answered calls, emails and addressing customer inquiries, solving problems and providing product information
• Communicated with customers to assess and address individual needs, providing timely and quality support
• Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
• Responded to customer requests for products, services and company information.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.