2005-2007
Medical Transcriptionist
Medical Transcription Center Academy
More Info About Me
My name is Angelica Anne Santos, and I’m a reliable and detail-oriented virtual assistant with more than six years of experience in lead generation, online research, CRM management, and administrative support. I’ve worked with a wide range of tools including Salesforce, Zoho CRM, ClickUp, and lead sourcing platforms like Hunter.io, Apollo, and Snov.io. I specialize in helping businesses connect with the right prospects through personalized outreach across platforms like Instagram, Facebook, and email. My work has included everything from data entry and calendar management to skip tracing and client follow-ups. With experience in both office-based and remote environments, I’ve developed strong time management, problem-solving, and multitasking skills. I’m passionate about supporting teams behind the scenes by delivering accurate, organized, and dependable work that drives results.
My Skills and Competencies
Researching
Lead Generation
Social Media Prospecting and Outreach
Data Entry
Certificates
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My Experience and Education
2007
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2008
Dedicated Representative, Inc.
(Sales Support Representative / Appointment Setting)
- Call potential customers, engage them in conversation, provide information regarding a service, and set up meetings.
- Make cold calls to potential customers, keeping in mind the Do Not Call list
- Answer any questions that the potential customer asks to the best of ability
- Ask potential customers of a particular time when they will be free to receive calls and make an appointment.
2008
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June 2009
Reading Very Fundamental Enterprises
(Office Staff / Book Distributor/ Data Encoder)
- Filing document and performing office machine operations.
- Arrange appointments, manage calendars, and complete work schedules.
- Other duties and responsibilities include word processing and typing, bookkeeping, and answering of telephones.
2010
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November 2017
Angels Data
(Online Lead Researcher / Web Researcher / Validator)
- Provide leads for business to make outbound calls.
- Responsible of doing internet research to look for the latest news about newly opened businesses for the clients to call and give them their service and products.
- Validation - Responsible for checking of leads provided for accuracy.
2018
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2019
51talk Philippines
(Online English Teacher)
- Teaches English as a second language to Chinese (Children and adults)
- Makes lesson plans to assess their performance and feedback and areas for improvement.
- Doing corrections and conducting effective instruction during the classes.
- Complete a TEFL certification.
2021
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2024
Clientacquisition.io
(Lead Generation Specialist – Outreach and Prospecting)
- Conducted targeted prospecting on Instagram and Facebook to identify potential clients based on specific niche criteria.
- Performed manual outreach through direct messaging (DMs) and personalized email campaigns to generate leads and book meetings.
- Track and document all interactions and lead progress using CRM tools.
- Stayed updated on Instagram and Facebook algorithms, social media trends, and best practices to enhance outreach efficiency.
My Services
Social Media Prospecting and Outreach
Actively engaged with potential clients and building relationships via LinkedIn, Facebook, and Instagram.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Lead Generation Specialist
Planned and executed targeted digital campaigns designed to attract and nurture qualified leads.