Hey I am ANGEL

More Info About Me

A government employee for almost 7 years (PhilHealth Inspector) before going abroad for better opportunities (worked in Dubai, UAE for 12 years). Academically, I considered myself above average (being a consistent honour student during elementary and involve in talent quizzes on my high school days while just being good thru college)

ANGEL DILLOSA MERCADO, JR.
Pampanga, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
1992
Bachelor of Science In Nursing

St. Jude College Manila

2018 - 2019
PMC Solutions DMCC, Jumeirah Lake Towers
(Human Resource Manager)

• Develops policy and directs and coordinates human resources activities, such as employment, compensation, labor relations, benefits, training, and employee services by performing the following duties
• Writes directives advising department managers of Company policy regarding equal employment opportunities, compensation, and employee benefits
• Develops and maintains a human resources system that meets top management information needs
• Oversees the analysis, maintenance, and communication of records required by law or local governing bodies, or other departments in the organization
• Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance. Studies legislation, arbitration decisions, and collective bargaining contracts to assess industry trends
• Recruits, interviews, tests, and selects employees to fill vacant positions
• Plans and conducts new employee orientation to foster positive attitude toward Company goals
• Keeps records of benefits plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting

2009 - 2018
Almadallah Healthcare Management
(Senior Claims Auditor and Reconciliation Specialist)

• Oversight of all delegated claims processing functions which include but not limited to timely and accurate completion of claims processing audits and corrective action plans.
• Collaborates with Encounter Department’s management to corrective actions required from the Network Providers are implemented.
• Ensure timely submission of all audit results and non-compliant groups to the senior Management and appropriate Committees.
• Collects all required regulatory reports such as claims timeliness reports from Operations/Network Internal departments (Claims, Pharmacy and Provider Dispute Resolution).
• Prepares and submits all required regulatory reports to Head of Medical Affairs and or higher management as required.
• Develops and maintains policies and procedures related to Claims oversight activities.
• Prepares documents for regulatory audits and participates in regulatory audit interviews.
• Develops training documents/communications for staff such as new and updated regulatory claims processing requirements.

2007 - 2008
Itsalat International (i2-be-mobile)
(Sales Advisor)

• Welcome customers into the store; initiate the sales process, offer them qualified advise on the available products, recommend/demonstrate appropriate products; and promote cross selling with a view to meet the customers' needs.
• Provide professional till point service to close the sale and offer the customers an overall enjoyable shopping experience.
• Check stock levels daily and recommend orders to the Manager in order to replenish and maintain optimum stock levels.
• Update product knowledge, follow latest trends to provide confident and relevant advice to customers and gather market intelligence to learn about competition / stay ahead of it
• Maintain personal grooming as per the brand standards to represent a positive image Comply with all company policies and procedures.

2000 - 2007
Philippine Health Insurance Corporation
(Marketing Specialist II)

• Provide inputs to the short and long-range operational objectives, strategies action plans, and annual budget of the division
• Assist in the operation of indicative plans and operational/accomplishment report of the division
• Coordinate with various offices/agencies as regards program presentation conduct of researches and interviews
• Handle ground working/gathering and analysis of various market data/information needed in marketing the program
• Perform marketing/advocacy-related tasks to target organized groups and individuals, from the information education campaign to enrollment stage
• Conduct presentation of the National Health Insurance Program (NHIP) to potential donors/sponsors including but not limited to the Organized groups and private/Government Agencies
• Conduct orientation and re-orientation on NHIP to various stakeholders including the private and government sector members
• Assist in the preparation of a comprehensive marketing-related reports and information for ready reference of PRO officers and Staff, which may include the
• Assist in the training/skills development of lower level staff of the unit

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Pampanga,
Philippines


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