2016
Bachelor of Science in Hotel and Restaurant Management
La Consolacion College Manila
More Info About Me
Hi my name is Angela Paula Landicho and you can call me Angel for short, an individual hungry for learning, passionate in helping people be the best version of themselves and allowing life to just take charge and take me to my highest potential. I’m an ambitious person and I actively pursue opportunities to broaden my skills and deepen my understanding within this industry.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
-
2024
Glasses Direct UK
(Optical Assistant/Customer Service Advisor)
Resolve customer complaints in a timely manner.
Maintain thorough and accurate customer service records.
Utilizes CRM tools efficiently.
Taking inbound and outbound calls.
Processing payments and refunds when necessarry.
2016
-
2022
Starbucks Philippines
(Barista Trainer)
Focused on engaging to different types of customers.
Monitoring inventories on weekly basis.
Strictly follows company standards.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.