2019
Technical Vocational Course
Philippine Women’s College of Davao
More info about Me
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To have an eagerness for team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the task given and motivated to learn, grow and excel in every aspect.
My Skills and Competencies
Marketing Analyst
Social Media Manager
Pinterest Manager
Certificates
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Professional Timeline
The soul of the sluggard craves and gets nothing, while the soul of the diligent is richly supplied. Proverbs 13:4, ESV
2020
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2022
Goli® Nutrition
(Retention Specialist)
● Researched market and competitor data regarding benefits and compensation, developing standards to maintain competitive benefits packages.
● By providing and making accurate responses to the customer's concerns that will bring immediate positive results.
● Advocated for staff members, helping to identify and resolve conflicts. Improved office efficiency by effectively managing internal communications and correspondence.
2019
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2020
Expedia
(Sales Representative)
● Developed and delivered engaging sales presentations to convey product benefits.
● Attended advanced training sessions and conferences to increase product knowledge and productivity.
● Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
● Tailored sales approaches and techniques to specific clients’ needs to increase marketing effectiveness.
● Retained excellent client satisfaction ratings through outstanding service delivery.
● Increased sales by offering consultation on products and services and applying customer service and upselling
techniques.
2018
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2019
Enterprise Car Rental
(Sales Associate)
● Helped customers locate products and checked the store system for merchandise at other sites.
● Engaged with customers to effectively build rapport and lasting relationships.
● Provided positive first impressions to welcome existing, new and potential customers.
● Increased sales by offering advice on purchases and promoting additional products.
● Solved customer challenges by offering relevant products and services.
●Achieved perfect attendance and on-time record.
● Maintained records related to sales, returns and inventory availability.
May, 2022
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July, 2024
Airbnb
(Customer Service/Chat Support)
Customer Interaction: Engage with customers via live chat, ensuring prompt and accurate responses to inquiries, complaints, or feedback.
Issue Resolution: Identify, troubleshoot, and resolve customer issues efficiently, escalating complex problems to higher-level support as needed.
My Services
Customer Service
Demonstrated ability to handle customer concerns with empathy, patience, and a positive attitude.
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Personal References
Your work is to discover your world and then with all your heart give yourself to it
Sharon Albacite
Angela is a hard-working person and can do the task given in a timely manner. She can easily adapt to any new task that will be given to her, she's teachable and knows that failure will always be a part of learning.