2018
Diploma in Computer Engineering Technology
Polytechnic University of the Philippines
More Info About Me
Let me be the Buddy your Business is looking for! I'm here to help your business grow and succeed. My area of expertise includes but not limited to: - Internet Research; - Email Handling; - Customer Support; - Experienced G Suite and MS Office user; - Documents organizing and analyzing; - Market Research; - Other administrative work as VA. I possess a strong enthusiasm to explore information across the web and use different search engines to find the needed info. Also, you will find me as a highly competent Data Entry professional who brings a resourceful, self-directed, and energetic attitude to this role. I excel at verifying information, analyzing errors, and managing confidential information. I am deeply familiar with MS Excel and Word, and adapt quickly to new programs. I am very quick learner, honest, reliable, fast and accurate, delivering top-quality data or results. I can do any other freelancing job which is SOP (Standard operating procedure) driven.
My Skills and Competencies
Data Entry
Customer Service
Administrative Assitant
Certificates
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My Experience and Education
2021
-
2022
SGSCO Manila
(Project Manager I (Data Entry Specialist))
- Confers with clients to discuss and
-Ensures accuracy of concept and project
- Ensures project timelines are met by working closely
-with production team in scheduling assignments and
- target deadlines.
-Ensures adherence to quality and customer service
policies while interacting with internal/external clients
2020
-
2021
Alorica Lipa
(Customer Service Associate)
- Respond promptly to customer inquiries.
-Acknowledging and resolving customer complaints.
- Keeping records of customer interactions, transactions, comments, and complaints.
2019
-
2020
CuroTek
(Customer Service Representative)
Response to customer inquiries by understanding inquiries; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.
2016
-
2018
Polytechnic University of the Philippines
(Student Assistant)
Helping with the daily operations of a division or office, including administrative duties like filing, data input, and phone answering. taking attendance, giving supplies, responding to inquiries, or assisting with classroom management to assist teachers.
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Virtual Assistant Expert
Writing, Document Control, Google Calendar, and Customer Service