I am an experienced Sales Associate and Customer Service Representative with extensive experience in answering inquiries about a company's products or services, addressing technical issues, and providing exceptional customer service by attentively listening and conveying company policies with compassion. My ability to maintain a positive behavior in a fast-paced environment, while effectively selling services and satisfying customer requirements, has earned me accolades for my outstanding selling, negotiation, and communication skills. Furthermore, I excel in providing services such as verifying basic information and presenting various school options to qualified leads, as well as submitting admission forms to schools.
As a tech-savvy individual, I am well-versed in using computers, smartphones, and text messages to communicate. Additionally, I possess strong organizational skills that allow me to handle multiple tasks and follow fast-paced directives and instructions. My strong customer service and sales presentation skills make me a valuable asset to any team.
In addition, I offer project services such as email management, transcription, and data entry. Above all, my work is characterized by quality and reliability, ensuring top-quality output in every aspect of my work.
John B. Lacson Foundation Maritime University - Bacolod
-Maintain working relationships with existing clients to ensure that they receive exceptional service and to identify potential new sales opportunities
-Identify prospects, set appointments, make effective qualifying sales calls, and manage sales cycle to close new business in all service categories
-Possess in-depth product knowledge and be able to conduct demos and handle objections.
-Achieve sales goals by assessing current client needs and following a defined selling process with potential buyers, often including product demos and presentations
-Coordinate with other sales representatives to ensure that quotas are being met and company standards are being uphelds.
-Serves customers by providing product and service information and resolving product and service problems.
-Attracts potential customers by answering product and service questions and suggesting information about other products and services.
-Opens customer accounts by recording account information.
-Maintains customer records by updating account information.
-Problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.