2018
Bachelor of Science in Tourism Management
DOMINICAN COLLEGE OF TARLAC
More Info About Me
BS TOURISM GRADUATE WITH 3 YRS EXPERIENCE IN HOSPITALITY INDUSTRY AND 2 YRS EXPERIENCED IN BPO FINANCIAL ACCT.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2022
RMS COLLECT - JPMORGAN CHASE & CO
(COLLECTION SPECIALIST)
-SUPERVISE ASSIGNED ACCOUNTS TO IDENTIFY OVERDUE PAYMENTS
-DEVELOP EFFECTIVE REPAYMENT PLANS AND NEGOTIATION SKILLS
-FOLLOW-UP WITH CLIENTS ON OVERDUE ACCOUNTS
-RESPOND TO CLIENT INQUIRIES IN TIMELY MANNER
2018
-
2020
DNATA TRAVEL INC
(CUSTOMER SERVICE)
-RESPONSIBLE FOR INBOUND AND OUTBOUND CALL
-SELLING PARK TICKETS AND OTHER PRODUCTS AVAILABLE
-ASSESSED TO TAILOR FIT GUEST TO PROVIDE BETTER SUGGESTION
-RESPOND TO CUSTOMER INQUIRIES AND COMPLAINTS
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.