2015
Bachelor of Science in Information Technology
Colegio de Montalban
More Info About Me
Insightful Human Resources Coordinator assists the HR team with staffing, record-keeping, employee benefits, and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.
My Skills and Competencies
Social Media Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2024
Bluedog Cyber Security Inc.
(HR Coordinator)
-Assisted with the recruitment process by posting job ads, filtering applications, scheduling
interviews, assisting in the interview process, and drafting offer letters.
-Supported HR functions with an emphasis on record keeping, data entry, and general HR tasks.
-Coordinated company training and compiled training reports and communication to support
compliance with corporate requirements.
-Addressed and resolved general payroll-related inquires.
-Explained employee compensation, benefits, schedules, working conditions, and promotion
opportunities.
-Reviewed and corrected job offer letters for completeness and accuracy before approving delivery.
-Maintained human resources information system and kept employee files up to date and accurate.
-Completed employee employment verifications and unemployment paperwork prior to hiring or
termination.
-Completed background and reference checks to facilitate the hiring and onboarding of employees.
-Evaluated timecards for accuracy on regular and overtime hours.
2018
-
2020
Paul Lomax Software Inc.
(HR/Admin Assistant)
-Partnered with the management team to coordinate on-boarding and off-boarding processes.
-Performed internal and external audits and research and administrative reviews of programs and
plans to support HR administration.
-Reviewed existing policies and procedures to make recommendations for enhancing work
productivity, recruitment, hiring processes, and talent management.
-Contributed to annual performance appraisals by working with supervisors to achieve consistency
and compliance with established procedures.
-Maximized team knowledge and productivity by training, monitoring, and directing employees in the
application of best practices and regulatory protocols.
-Updated Human Resources Information System (HRIS) database, maintained data accuracy and
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assisted with system changes.
-Maintained office supplies, distributed mail, and process invoices for payment.
-Documented human resources records and maintain the confidentiality of sensitive personal
information.
-Responded to inquiries by answering telephone calls, in-person questions, and emails.
-Liaised between management and employees to deliver conflict resolution, alleviate problems, and
interpret compensation and benefits policies.
-Reviewed and screened applicant resumes to identify qualified candidates.
2015
-
2018
POBSI
(Customer Support Representative)
-Responding promptly to customer inquiries.
-Communicating with customers through various channels.
-Acknowledging and resolving customer complaints.
-Knowing our products inside and out so that you can answer questions.
-Processing orders, forms, applications, and requests.
-Keeping records of customer interactions, transactions, comments, and complaints.
-Communicating and coordinating with colleagues as necessary.
-Providing feedback on the efficiency of the customer service process.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Administrative Support
Proficient in managing calendars, scheduling meetings, and handling email correspondence.