2010
Bachelor of Science in Business Administration, Major in Business Management
Holy Angel University
More Info About Me
Hi,
My name is Aneihra Pineda and it is nice to meet you! I have been working as an Executive Assistant since 2014 for an investment family office based in Dubai. During this time, I have been responsible for a wide range of administrative tasks, including extensive travel arrangements, calendar management, and anything else that is required. I am a true Jill of all Trades!
In addition to my experience as an Executive Assistant, I also have an entrepreneurial mindset and I would love to help you grow your business. I also have an experience in Airbnb hosting, customer service, and social media marketing.
If you are interested, I would be happy to hop on a call with you so that I can help you with anything you need in your business and see if we are a good fit.
Talk to you soon!
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2014
-
2023
TRIMARK CAPITAL
(Executive Assistant to CEO, Chairman & CFO)
Trimark Capital Limited is actively involved in investments, particularly in Natural Resources in a number of countries around the globe. It also offers advisory services and engages in arranging credits.
About the CEO & Chairman: They are both independent investors and institutional fundraisers. They both have equity stakes and are members of the board for numerous
Canadian companies engaged in mineral exploration and mine development around the world.
• The CEO is an active member of the premier leadership organization of Chief Executives in the world, YPO (Young Presidents’ Organization).
• The chairman is a board member of the Canada-UAE Business Council.
Description:
1. Assists the CEO and Chairman in their day to day duties
2. Manages the CEO & Chairman’s calendars
3. Coordinates meetings and appointments
4. Books and arranges complex travel (flights, hotels, transportations and restaurants around the globe)
5. Negotiates rates for various hotels, flights when needed
6. Prepares visa applications for employees to U.S.A., Canada, Europe etc.
7. Assists on applications for USA Gobal Entry, USA ESTA & Canada ETA
8. Handles submission of insurance claims and reimbursements
9. Prepares Expense Reports
10. Handles petty cash and inputs expenses on Tally ERP 9
11. Conducts market and background research
12. Drafts internal and external correspondences
13. Prepares Shares Subscription Forms and obtains signatures as necessary
14. Manages databases and filing systems
15. Sorts and distributes incoming post, organizes and sends outgoing post.
16. Performs administrative duties such as photo copying and scanning of documents
17. Transacts with financial institutions and service-providers
18. Dispatches company drivers and manages the timely registration and insurance of company vehicles
2019
-
2023
Airbnb - Angeles City, Pampanga, Philippines
(Customer Service & Social Media Manager)
Co-host & Customer Service:
1. Communicating with guests regarding booking inquiries, check-in procedures, and answering any questions or concerns that may arise during their stay.
2. Responsible for guests arrivals, ensuring that it is in good condition for their stay.
3. Managing listing including creating and updating the listing, managing pricing and availability, and responding to guest reviews.
4. Handling maintenance issues that may arise during the guest's stay
Coordinating with the host: The co-host will work closely with the host to ensure that the rental property is managed efficiently and effectively.
Social Media Manager:
1. Developing and implementing social media strategies responsible for developing and implementing social media strategies that align with Airbnb's overall marketing goals and objectives.
2. Creating and curating content, such as images, videos, and blog posts, that resonate with Airbnb's target audience and promote the brand's values.
3. Managing social media channels including monitoring and responding to comments, messages, and reviews.
4. Analyzing social media metrics such as engagement rates, follower growth, and click-through rates, to measure the effectiveness of social media campaigns and adjust strategies accordingly.
5. Staying up-to-date with social media trends: The social media manager is responsible for staying up-to-date with social media trends and best practices, and making recommendations for new tools or platforms that could enhance Airbnb's social media presence.
Link: https://airbnb.com/h/angeles-city-pampanga
2012
-
2014
ARABIA HORIZONS TOURS LLC
(Secretary to CEO/ Reservations Agent / Finance Assistant)
Description:
1. Uses a variety of software packages, such as Microsoft Word, Outlook, Powerpoint and Excel to produce correspondence and documents and maintain presentations,
2. Manages steady flow of supplies and ensures that office equipment are well-maintained
3. Sorts and distributes incoming post, organizes and sends outgoing post.
4. Books travel and accommodation.
5. Organizes and files paperwork, documents and computer-based information.
6. Photocopies, scans and prints various documents.
7. Prepares designs for catalogue pages and brochures of the company.
8. Drafts memo to be sent out to all the staff of the company.
9. Prepares invoices for clients.
10. Accounts and encodes all bookings coming from all three travel desks in Dubai.
11. Cross-check of all payments and receipts
12. Prepares cheque payments for all suppliers.
13. Completes requests in person or on the telephone; answers or refers inquiries.
14. Processes reservations by website chat, email, telephone, and walk-in clients.
15. Familiarizes and reviews status, rates, and benefits of all tour offers.
16. Processes amendments, cancellations and modifications
17. Manages the operations of the company for all the four branches.
18. Maintains the relationship with the suppliers.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.