2018
Bachelor of Science In Tourism Management
The National Teachers College
Social Media Manager
I'm a Social Media Manager. I am proud to bring work that is not only creative and absorbing, but also thoroughly constructed to meet the exceptional requirements of each task. I am genuinely dedicated to ensuring the highest levels of value and attention to detail in my work and I am positive in my capability to produce content that reaches above and beyond expectations.
My Skills and Competencies
Social Media Management
SEO Specialist
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
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2023
Cognizant
(Process Executive Data)
• The account that I am currently handling on this company is Google Map. Responsible to do any task about Google map. Such as, searching, documenting and be able to find solution for every query that needs to handle and finish on time.
• Multitasking when it comes to meet the target and also do other things that supervisor asking to do.
• Participating to every meeting or refreshing to make sure that me and my team will always have improvements to be able to meet the expectations of the company.
2021
-
2022
Hinduja Global Solutions Limited
(Customer Support Representative)
• Connected with customers to address questions and resolve issues through phone and email.
• Assisted customers about their concerns
• Make sure that the customers details were updated
2020
-
2021
Teleperformance
(Technical Support Representative)
• Assisted customers in identifying issues and explained solutions to restore service.
• Offered troubleshooting of connectivity issues across networks such as Wi-Fi, and cellular
. • Connected with customers to address questions and resolve issues through phone and email.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Specialist
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.