Hey I am Anagrecia

About ME

"If you want to make a LIFE, make an EFFORT"

With more than 14 years of experience in administrative support and educational roles, I have honed my skills in managing schedules, organizing files and documents, and delivering exceptional customer service. In addition to my administrative expertise, I also possess experience in SEO, editing, and writing content on WordPress. I am always eager to expand my skill set and take on new responsibilities, and I thrive in diverse work environments. I bring a high level of adaptability, professionalism, and problem-solving skills to any team I work with. Whether working independently or as part of a team, I am committed to delivering high-quality results and exceeding expectations.

Anagrecia Bico Palino
Lucena, Philippines
palinograce21@gmail.com
Freelancer
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My Skills and Competencies

Local SEO (On/Off page)
Virtual Assistant / Admin Assistant
Customer Service
FB Ads
Data Entry
Content Writer

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2023
General Virtual Assistant (GVA)

PRO VA Philippines

2023
SEO in Depth Training

PRO VA Philippines

2023
Certified Nursing Assistant (CNA)

Global Torch Institute

2019
Fundamentals of Accounting

Corporate Finance Institute (CFI)

2022
Preparing Cakes

TESDA

2022
Introduction to Food Processing

TESDA

2022
Building an Online Business

Filipino Institute

2022
Basic Internet Marketing

Filipino Institute

2023
Basic Life Support

American Safety & Health Institute

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Masters of Arts in Teaching Mathematics

Southern Luzon State University

2003
BSED - Mathematics

Southern Luzon State University

Sept 2016 - May 2023
Professional Skills Development Limited
(Administrative Secretary / Admin officer)

Responsible for day-to-day tasks & other ad-hoc duties.

• Maintained confidential records for the company and learner registration details.
• Assisted the Director & Managing Director as needed, managed their calendar, and appointments and attended meetings.
• Registered learner(s) for IBS program, provide them unique candidate ID, send login credentials, schedule exams through Pearson VUE and issue invoices.
• Solved customer and student concerns in a timely and professional manner to maintain positive relationships.
• Update learner grades in the company’s database and prepare certificates through EduQual-UK.
• Issued client invoices, quotations and prepare monthly reports on learner registration and finances (e.g., learner registered each month, financial updates etc).
• Managed inquiries about the IBS program and provide training for trainers on learner registration.
• Conducted research on potential clients and then advise them on the requirements for becoming an authorized IBS training centre.
• Reviewed documents provided by clients and determine if they meet IBS training centre standards.
• Updated and managed the company website using WordPress and optimized for search engines.
• Designed and produced simple flyers, brochures promoting the IBS qualifications, to be distributed to potential clients.
• Collaborate with web developers & content writers for website content.
• Handled administrative tasks such as trade license & lease renewal, e-channel renewal, health insurance and other government related requirements.
• Managed incoming/outgoing office correspondence and phone calls.
• Maintained electronic and paper filing systems.

Aug. 2022 - Jan. 2023
Freelance
(Local SEO)

• Worked closely with clients to fully comprehend their goals and objectives, as well as cooperating with other team members such as designers and developers in order to ensure successful implementation of SEO strategies.
• Conducted a comprehensive audit to identify opportunities for on-page optimization on websites, including optimizing meta tags, content, URLs and URL structures in order to increase site visibility, usability and relevance for search engines.
• Performed keyword research to identify the ideal target keywords for a website, then optimizing content to rank well for those keywords.
• Built a high-quality backlinks to a website in order to increase its domain authority and boost its search engine ranking.
• Produced engaging, user-centric and search-engine optimized (SEO-friendly) web content which engages visitors while driving traffic and improving search engine rankings.

2008 - 2015
Whitelaw Loss Adjusters and Surveyors
(Administrative Secretary / Admin Assistant)

• Registered new claims of loss and liaised outstanding documentation and information pertaining to new claims.
• Typed investigative reports and encoded, managed reports through Dictaphone as dictated by the Claim Adjusters.
• Proofread, printed, scanned, and issued reports to Insurers/Brokers.
• Provided information for routine inquiries and routed calls to appropriate staff.
• Took messages for unavailable staff and communicated these messages in a timely manner.
• Managed Claim Adjusters’, Senior Director diaries, arranged meetings and invoiced Insurers/Brokers as required.
• Performed intra-office pick up and deliveries as needed.
• Filed necessary documents for each claim register and company documents.
• Sent/received fax messages from/to clients pertaining to the loss/claim’s inquiry.
• Maintained electronic and paper filing systems.
• Handled and reconciled petty cash funds on monthly basis.
• Maintained and checked appropriate office supplies & equipment as needed.
• Updated daily reports, fax messages and important notices to be billed according to their area, meeting the demand of the company.

2004 - 2008
Our Lady of Mt. Carmel Seminary
(Mathematics Teacher for Grade 7-10)

• Planned, prepared lesson plan and delivered instructional activities to facilitate active learning.
• Prepared the classroom for class activities.
• Prepared objectives and outlined courses of study, following curriculum guidelines or requirements of school.\
• Maintained proper order and discipline in carrying out duties, avoiding corporal punishment and then keep a record of all offences and the punishment administered, which records shall be open to inspection by the concerned person.
• Instructed and monitored students in the use and care of equipment and materials to prevent injury and damage.
• Made sure that the premises and other property of the school were, as far as possible, preserved from damage and injury.
• Conducted examinations according to a schedule determined by the principal.
• Assumed all responsibilities of a regular classroom teacher.
• Prepared students by encouraging them to explore learning opportunities and to persevere with challenging tasks.
• Prepared and implemented remedial programs for students requiring extra help.
• Instructed students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations.
• Administered students not only activities but also Christian formation to nourish and develop students’ vocation.
• Evaluated student’s progress, strengths and areas of need through standardized ability and achievement tests.
• Helped each student develop competence in basic mathematical skills, understand the structure of mathematics and apply these in the solution of practical problems.
• Conducted Parent-Teacher Consultation at the end of every quarter to discuss the progress of the students and those requiring special academic and social attention.

My Services

On Page/Off Page SEO

Skilled in conducting website audit to optimize for SEO (On/Off Page) & rank the website higher.

Email Support Specialist

Handling customer inquiries, requests, and complaints that come through email.

Virtual Assistant

Supporting clients in various tasks to help increase productivity & efficiency reaching common goal.

FB Ads Manager

Helping business to reach marketing goals while maximizing advertising budgets and ensure maximum return on investment.

Data Entry / Web Researcher

Collecting, entering, and maintaining data in database, or other systems for analysis on a wide variety of niche.

Content Writer

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

My Own portfolio

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Lucena,
Philippines
Email :
palinograce21@gmail.com


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