Bachelor of Science in Business Administration
University of Cebu
I am currently as Officer In-Charge in Real estate Industry for more than 1 year. Basically, working at the same industry for 8 years as Loan Assistant to OIC, with a strong focus on my loans/mortgage process is my expertise and customer service as well. I graduated from University of Cebu with a degree in Bachelors of Science in Business Administration. I have gained valuable experience in dealing with clients by answering and solving their issues and concerns. I had a deepened passion and interest to help customers and to satisfied them with my best ability. In addition to my professional pursuits, I enjoy playing badminton, cooking and watching movies. I am an open minded and hardworking, I believe that when you work by the heart all will goes well. I am a single parent of my beautiful 7 children and my dream is to educate them and have a better life in the future with their own family. Our goal when hey all finish schooling and have work is to help other people as well.
University of Cebu
Make collection call and email for both downpayment and loan value balance
Assist client related concerns for walk-in, inbound and outbound calls
Ensure 100% collection efficiency for downpayment and loan value balance
Prepares Statement of Account for current and overdue accounts
Evaluate documents submitted prior to endorsing for loan approval
Assist client on their bank and HDMF loan application
Process developer and project accreditation
Responsible for end of day report to Manager and Chief Finance Officer
Assisting and supervising turnover officer and HDMF officer
Turnover units to the clients
Do the unit inspection and punch listing
Process the bank accreditation
LOG compliance
Provide banks requirements and answer developer evaluation
Devsys in HDMF accounts
Assisting Sales for Credit Evaluation and Scoring
Customer facing and escalation of issues (Titling, unit concerns, documentation)
Updating G-Sheet Monitoring
Restructured Loan accounts
Prepare data for the reports
Reporting to the management
Make collection call and email for both downpayment and loan value balance
Assist client related concerns for walk-in, inbound and outbound calls
Ensure 100% collection efficiency for downpayment and loan value balance
Prepares Statement of Account for current and overdue accounts
Evaluate documents submitted prior to endorsing for loan approval
Assist client on their bank and HDMF loan application
Process developer and project accreditation
Responsible for end of day report to Manager and Chief Finance Officer
Assisting and supervising turnover officer and HDMF officer
Turnover units to the clients
Do the unit inspection and punch listing
Make collection call and email for both downpayment and loan value balance
Assist client related concerns for walk-in, inbound and outbound calls
Ensure 100% collection efficiency for downpayment and loan value balance
Prepares Statement of Account for current and overdue accounts
Evaluate documents submitted prior to endorsing for loan approval
Assist client on their bank and HDMF loan application
Process developer and project accreditation
Responsible for end of day report to Manager and Chief Finance Officer
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.