2010
Bachelor in Cooperatives
Polytechnic University of the Philippines
My Skills and Competencies
Social Media Management
SEO Specialist
Data Entry
Content Creator
Certificates
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My Experience and Education
2012
-
2023
Optum Global Solution
(SIU Investigator Sr.)
- Responsible for triaging, investigating, and resolving instances of
healthcare fraud and/or abusive conduct by medical professionals.
- Using information from tips and complaints from plan members, the
medical community and law enforcement, employee's conduct
confidential investigations and document relevant findings and report
any illegal activities in accordance with all laws and regulations.
- Identify, communicate, and recover losses as deemed appropriate.
- May also complete root cause analysis.
- Mentoring new hires and assisting my team members if they have
questions with the process.
2022
-
2023
Tawk.to
(Virtual Assistant)
- Patient scheduling
- Requesting requirements for prior authorization
- Admin task
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Specialist
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.