2014
Associate in Computer Technology
South East Asia Institute of Technology
More Info About Me
Experienced operations leader with a decade of expertise in managing teams and optimizing business processes for greater efficiency. Tech-savvy, detail-oriented, and skilled at problem solving. Adept at meeting deadlines and processing information effectively through well-honed research skills. Eager to apply my organizational skills, problem-solving abilities,as a Virtual Assistant to help businesses streamline operations, boost productivity, and achieve growth.
My Skills and Competencies
Data Entry
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2025
Riavin Peoples Petroleum Corp.
(Area Operations Manager)
-Managed overall branch operations and is responsible for the effective and successful management of labor, productivity, quality control, and safety measures as established and set for the branch.
-Implemented employee training programs and performance reviews to improve efficiency.
-Assisted the Branch In-Charge in resolving customer concerns and complaints.
-Maintained direct communication with the branch employees in all aspects of the business operation.
-Coordinates with the General Manager for the approval of any big expenses.
-Actively monitors volume and sales of the assigned branch.
-Performed other tasks that may be required by the President & CEO, General Manager, Operations Head from time to time whenever necessary.
-Available 24/7 in cases of emergency cases.
-Performed other tasks as required by the Area Operations Manager or management when necessary.
2019
-
2021
Riavin Peoples Petroleum Corp.
(Company Auditor)
-Conducted audits across all branches, stations, and the head office.
-Managed and verified cash transactions.
-Reconciled fuel inventory with deposit slips and passbooks.
-Checked statements of accounts for employees, customers, and suppliers against fuel sales, inventory, and invoices.
-Counted petty cash balances for accuracy.
-Reviewed employee payroll, loans, and benefits.
-Assessed monthly purchase reports for taxability.
-Oversaw daily shop sales.
-Reviewed shop collections and remittances.
-Conducted Shop Inventory to monitor the monthly sales.
-Ensured business permits and licenses were updated, especially regarding expiry dates.
- Performed other tasks as required by the Area Operations Manager or Management when necessary.
2014
-
2019
Riavin Peoples Petroleum Corp.
(Branch In-Charge)
- Ensured that the Branch/Station operation ran systematically in accordance with company standards.
- Ensured that all Branch/Station employees functioned effectively according to their job descriptions.
- Prepared Pump Attendants’ work schedules and day-offs.
- Summarized employee requests and records, including 201 files, ledgers, memos, forms, and reminders requiring immediate action and dissemination.
- Regularly communicated and reported to the Area Operations Manager (AOM) regarding all concerns in Branch/Station operations for immediate action, approval, and updates.
- Summarized concerns and followed up results through feedback with the help of the Area Operations Manager, GM, and HR Head.
- Monitored the inventory of all products for sale in both the shop and forecourt area.
-Prepared, reviewed, and summarized the Branch/Station payroll and submitted it to the head office.
- Acted as the petty cash custodian and prepared the daily PCF count.
- Implemented Basic Forecourt Service Steps (BFSS) and 5S in the Branch/Station
- Monitored fuel competitors’ pricing.
- Resolved customer complaints by offering alternative solutions acceptable to both the customer and management with the help of Operations Head.
- Represented the Branch/Station during audits and ensured that audit findings were recorded and resolved promptly
- Evaluated personnel performance for all Station/Branch employees and provided recommendations for termination, regularization, or promotion based on merit.
- Monitored and updated various permits and licenses in the Branch/Station, ensuring readiness and compliance for inspections.
- Performed other tasks as required by the Area Operations Manager or Management when necessary.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.