2019
Bachelor of Secondary Education major in MAPEH
Villaflores College
This is Me
Hi! I'm Amor Mia Dioresma, but you can call me Mia. I am a 26 year old professional based in Santa Ana, Taytay, Rizal, Philippines, with a passion for helping individuals and businesses thrive. I am a graduate of Bachelor of Secondary Education major in MAPEH, while my educational attainment rooted in education, I've transitioned into dynamic world of virtual assistance.
I have 4 years of experience as a Telecollector and Account Partner for a Sky-affiliated contractor, where I honed my communication, negotiation, and customer relationship skills. I also worked as a Finance Officer, further strengthening my expertise in financial management and organizational processes where I learned my expertise Bookkeeping.
I possess a strong combination of technical, organizational, and analytical skills that make me highly effective in both encoding and bookkeeping tasks. My proficiency in fast and accurate typing, coupled with my keen attention to detail, ensures that all data is entered correctly and consistently. I am well-versed in using software such as Microsoft Excel, Google Sheets, and data management tools. I also prioritize confidentiality, maintaining the highest standards when handling sensitive information.
I am proficient in using accounting software like QuickBooks which helps me manage financial records effectively. With excellent organizational and time management skills, I ensure that deadlines for invoices, payroll, and tax filings are consistently met. My problem-solving abilities enable me to address errors and recommend improvements to financial processes, while my knowledge of tax laws ensures compliance with all regulatory requirements. Additionally, I excel in communication, collaborating seamlessly with team members and explaining financial matters clearly to non-financial stakeholders. My attention to detail, discipline, and focus, combined with my commitment to confidentiality, ensure that I deliver high-quality results in every task.
If you are looking for a reliable, detail-oriented, and dedicated Virtual Assistant, I'd love to connect and support your journey!
My Skills and Competencies
Communication Skills
Tech Savviness
Bookkeeping
Basic Graphic Designer
Data Entry
Time Management
Certificates
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My Experience and Education
2023
-
2024
Meshtech Installation and Repair Services
(Encoder/Property Custodian/ Finance Officer)
Creating account for new applications. Responsible for SLI materials releasing and inventory. Requesting and releasing of cash and liquidations of released request and inputting it in quick book.
2021
-
2022
Andromeda Aerial Cable Construction
(Account Partner)
Communicating client feedback to internal teams. Collaborating with sales, marketing, and customer support teams and maintaining accurate client records and data. An all around position also responsible for creating new accounts, disconnecting/reconnecting temporary and permanent disconnections.
2019
-
2021
BBC Allied Services
(Telecollector)
Contacting customers via phone to collect outstanding debts or payments. Negotiating payment plans, settlements, or arrangements. Providing account information and resolving discrepancies. Handling customer inquiries and concerns and updating account records and databases.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Finance Support
Bookkeeping assistance and financial report preparation
Customer Service
Managing feedback and resolving complaints.
Administrative Support
Data Entry and database management.