Bachelor of Science in Social Work
Leyte Normal University
Hello! I'm Amor, a self-motivated, capable, and well-organized professional who is enthusiastic about gaining new perspectives, information, and skills through lifelong experiences and training. I am always open to new ideas. Becoming a virtual assistant will undoubtedly help me realize my dream of working from home. I always put my heart and soul into whatever I do, and I enjoy celebrating tiny victories and development. Aside from work, I want to listen to music, surf the internet, watch humorous films and series, and learn about new cultures.
Leyte Normal University
Managing the loan application process from pre-application to submission, then through to settlement. · Delivering exceptional service when liaising with customers, lenders and referral partners. · Achieving monthly application targets within designated time frames. · Keeping our internal CRM up to date with application progression. · Ensuring compliance checklist are adhered to. · Building & maintaining relationships with internal & external stakeholders. · Contributing regularly to the development of new & improved processes.
Taught international students from non-English speaking countries the English language
Assessing low-doc loan applications. · Determining creditworthiness by using bank statements and policy criteria. · Working towards predetermined productivity and accuracy measures. Prompt chat and email response to customers. Demonstrate the ability to make judgment calls and view varying perspectives.
Record and maintain financial transactions, analyze and reconcile discrepancies, and provide financial statements
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community
Search the Internet for information on a wide variety of topics, encode information in platforms useful for the business