Computer Science
Asian Institute Of Computer Studies
Hi! I am Ameerah , 29 years old.I am always energetic and eager to learn new skills. I have always been someone who is motivated by a desire to learn and grow in my career.My experience in the Finance and Customer Service industry are my valuable assets.I enjoy connecting with people and I am open to interesting work offers.
Asian Institute Of Computer Studies
-Providing exceptional customer service while facilitating currency exchange transactions for both local and international clients, assisting customers for banking transactions such as receiving and sending international money transfers.
-Maintain accurate records of transactions, receipts, and other necessary documentation for audit and compliance purposes.
-Ensure that all transactions comply with local and international regulations, including anti-money laundering (AML) and know your customer (KYC) procedures.
-Proficiency in using banking software, online transfer platforms, and other financial tools.
-Being fluent in multiple languages can be a significant advantage when dealing with international customers.
-Maintain a high level of ethical conduct and integrity in handling customer transactions and sensitive financial information.
Responsible for overseeing the day-to-day operations
Providing excellent customer service to clients who visit the branch.
Managing and processing pawn transactions.
Prepares consolidated monthly reports and records daily transaction together with non pawnshop products such as jewelry sales, remittances, money changing, bills payment and booking of travels & flights.
Ensure the Daily Sales and Cash are tally and Intact.
Prepare all foreign currencies for trading
Response promptly to customer inquiries, handle and resolve complaints.
Develop and execute sales strategies,build and maintain a good relationship with clients,conduct trainings specially for manpower agencies on how to use the product in their payroll system.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
I stay up-to-date with the latest accounting software and tools, providing you with efficient and modern solutions.