2018
Tourism
La Consolacion College - Novaliches
More Info About Me
Hey there! You can call me Ays. 😊
I’ve been the breadwinner of my family since I was 18, which taught me resilience, adaptability, and a deep sense of responsibility. I have a bachelor’s degree in Tourism and dream of traveling the world someday. With over six years of experience across industries like education, pharmaceuticals, IT, HR, staffing and recruiting, manufacturing, legal, and solar energy, I’ve honed a wide range of skills to cater to client needs.
I thrive in dynamic environments, leveraging my ability to multi-task, work under pressure, and build meaningful connections. With strengths in sales, marketing, customer service, and communication, I excel at fostering relationships and driving results. My expertise spans areas such as strategic planning, social media design, content marketing, CRM management, email handling, project management, and creative problem-solving, making me a versatile and effective professional.
Outside of work, I love listening to audiobooks, spending time with friends, playing with my pets, or treating my family to a fun outing.
I looking forward to connecting with you!
My Skills and Competencies
Account Integration
Strategy
Social Media Design
Organization Skills
Collaboration
Confidentiality
Content Marketing
Customer Service
CRM Entries
Email Handling
CRM Entries
Communication Skills
Technical Skills
Proofreading
Phone Support
Marketing and Branding
Project Management
Creative and Conceptual Skills
List Building
Chat Support
Certificates
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My Experience and Education
2025
-
Present
Witness to Love
(Design and Operations Assistant)
Currently providing comprehensive support for HubSpot, including managing contact records, configuring forms, and troubleshooting workflows. Offering day-to-day technical assistance to the WTL team and partner parishes, ensuring smooth access to systems and resolving platform-related issues. Assisting with parish support and addressing specific needs as they arise. Additionally, handling graphic design and video editing tasks for training materials, internal content, and promotional assets to support organizational initiatives.
2023
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2024
CONSERVA
(CONTRACTOR SUCCESS COORDINATOR and EXECUTIVE ASSISTANT)
In my role as a Contractor Success Coordinator and Executive Assistant, I focus on creating seamless experiences for both customers and internal stakeholders. I guide new customers through the onboarding process, ensuring they feel confident and supported from the start. By responding promptly to inquiries via phone, email, or chat, I prioritize customer satisfaction and identify opportunities for improvement, particularly re-engaging at-risk customers. Additionally, I share customer insights to help refine products and services, contribute to customer success resources, and maintain accurate records in our CRM system.
On the executive assistant side, I manage email correspondence for the Chief of Staff and Operations Manager, schedule and coordinate virtual meetings, and handle special projects. Acting as a point of contact for stakeholders, I maintain professionalism and discretion while working with confidential information. My ability to organize, document, and support ensures efficiency across customer success and executive operations.
2023
-
2024
The Sales Group (TSG)
(BUSINESS DEVELOPMENT REPRESENTATIVE)
As a Business Development Representative, my role revolves around building connections and driving growth. I focus on recruiting and establishing strong relationships with new partners and customers while fostering existing ones. I actively reach out to potential clients through cold calls and emails, introducing them to our company and showcasing the value we can bring. Additionally, I serve as a social media engager, interacting with clients and prospects on various platforms to enhance our brand visibility and foster meaningful connections. By collaborating closely with clients and partners, I aim to strengthen relationships, increase engagement, and help them achieve more through our offerings.
2021
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2023
San Beda Law Environmental Organization
(Social Media Manager)
From 2021 to 2023, I served as VP of the Academics Committee, VP of the Externals Committee, and Organization Chairperson, taking on roles that blended creativity, leadership, and strategic communication. I managed content calendars, created and shared engaging social media posts, and maintained an active online presence to inform and connect with the community. By fostering relationships with external organizations, academic partners, and stakeholders, I coordinated events and initiatives that expanded our network, enriched student experiences, and aligned with university goals.
My efforts increased social media followers and drove merchandise sales during events, contributing directly to the organization’s budget. This funding enabled us to host more activities and offer greater opportunities for members. These experiences honed my ability to balance creativity with professionalism, engage diverse audiences, and deliver impactful results.
2018
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2023
Aguilar, Nicolas & Pillos
(ADMIN ASSISTANT)
As a part-time administrative assistant, I focus on keeping everything organized and running smoothly. I handle communication by answering calls and emails, scheduling appointments, and managing correspondence like memos and letters. I take care of updating office procedures, maintaining filing systems, and ensuring supplies are always stocked. I also enjoy supporting the team by booking travel, reconciling expense reports, and being the go-to person for visitors and colleagues. Acting as a point of contact for both internal and external stakeholders, I work closely with senior managers and executive assistants to help handle requests and make their work easier.
2018
-
2023
TD SYNNEX
(BUSINESS DEVELOPMENT REPRESENTATIVE)
As a Business Development Representative specializing in cloud solutions, I prioritize providing exceptional customer support and ensuring seamless experiences for clients. I assist customers with onboarding, billing inquiries, and navigating our cloud platform, addressing their needs promptly and effectively. Managing the CRM system is a key aspect of my role, enabling me to maintain accurate records and ensure streamlined customer interactions.
In addition to resolving customer concerns, I educate partners on optimizing custom cloud solutions to meet their unique requirements. By facilitating smooth communication and proactive problem-solving, I help clients harness the full potential of our platform while fostering trust and long-term collaboration. My focus remains on enhancing customer satisfaction and ensuring their success in leveraging our cloud services.
My Services
Content Creation
Creating visually compelling graphics and engaging video edits to enhance content appeal and boost audience interaction.
Content writing
Crafting SEO-friendly content, blogs, and articles to boost audience engagement and enhance brand visibility online.
Executive and Admin Support
Providing executive and admin support, including scheduling, communication, data management, and organization.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Accurate data entry and web research, providing precise information to support your projects and business goals.