2019
Bachelor Of Elementary Education
Bulacan Agricultural State College
More Info About Me
I am a dedicated, goal-oriented individual with a high energy level, strong communication and organization skills and has meticulous attention to detail.
An extraordinary, well-motivated individual with extensive customer service experience and has a passion for working in a fast-paced environment.
Highly skilled in persuasive communication and flexible in the changing demands of the time.
My Skills and Competencies
Social Media Management
Graphics Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2019
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2022
Hinduja Global Solutions
(Inbound Healthcare Customer Service Representative)
• Answer inbound calls in a timely and friendly manner.
• Evaluate problems and complaints of the providers and provide proper solutions to them.
• Provide information on the company's services such as benefit coverage and claims concern.
• Discuss every matter to the providers to get all the concern and issue sorted.
• Guide providers through navigating the company's website.
• Review members account, giving providers information about billing processes.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products & services by developing copy for websites, social media, marketing materials.