Senior High School – Tourism Operation
STI College
College of Saint John Paul II
Bachelor of Science and Tourism Management
I am self-motivated and result-oriented young person who likes to seek out new challenges. Experienced in delivering excellent customer service, resolving issues and providing information to the customers. Passionate about being a personal and lifestyle blogger with self-taught knowledge in gaining traffic and writing content.
Dedicated about helping clients with their everyday tasks. Capable of multitasking and effectively prioritizing tasks to achieve the greater outcomes. Knowledgeable and proficient in document management software and content management systems. Unique skills set offering exceptional organizational/administrative skills to provide customer satisfaction.
I am a self-starter and have a complete in-home office setup and I am ready to begin working as your virtual assistant as soon as possible.
STI College
Bachelor of Science and Tourism Management
⇢ Answer inbound phone calls.
⇢ Identify and resolve caller needs.
⇢ Provide information to the caller.
⇢ Deliver phone and verbal communication skills along with active listening.
⇢ Gather source data from customers, including names, addresses, phone numbers, and card information, then enter it into customer service software.
⇢ Answered customers' questions in a quick and efficient manner.
⇢ Deliver excellent customer service
┊ Researching ┊ Managing social media comments┊Calendar Management┊Data entry | Organizing Tasks ┊
Writing blog posts, product descriptions, emails ┊Ghostwriting ┊Copywriting ┊
┊Managing social media account ┊Creating contents ┊Scheduling contents ┊Responding to comments and messages ┊