2015
Bachelor of Science in Foreign Service
Lyceum of the Philippines University
More Info About Me
Motivated with 6 years of experience in area of expertise. Resourceful and well-organized with excellent leadership. Customer-oriented Collections Officer. Dedicated and hardworking with internal drive to deliver quality work.
My Skills and Competencies
Customer Service Specialist
Email Chat Support
Collections Specialist
Social Media Manager
Facebook Ads Management
Data Entry Specialist
Content Creator
E-Commerce VA
Engager
Certificates
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My Experience and Education
2021
-
2022
Freelance
(Social Media Manager)
Responsible for running small business accounts on social media - Facebook, Instagram and Carousell. Designs and implements social media strategy. Oversee day-to-day management and interacting with customers.
2021
-
2022
Freelance
(Data Encoder)
Entering data from paper to a computer data. ie, creating resume/curriculum vitae using Canva.
2021
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2022
SB Finance
(Junior Assistant Manager – Collections Specialist)
Assists in leading our team to monitor accounts with overdue payments and responsible for overseeing all activities within our bucket.
2015
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2021
BPI Family Savings Bank
(Agency Coordinator – Job Level B)
Conduct day-to-day coordination, planning and implementation across multiple agencies. Handling of complaints and preparation of reports.
2015
-
2015
Smart Communications, Inc.
(Administrative Assistant)
Performs administrative and office support activities for multiple supervisors.
My Services
Data Entry Specialist
Responsible for collecting client information, maintaining an organized filing system and reviewing date for completenes
Customer Service Specialist
In-charge of handling customer questions and concerns in a timely and professional manner.
Email Chat Support
Respond on chats/emails to provide resolution to the query and obtain details of complaints.
Collections Specialist
Work closely with the sales team and review customer accounts to determine overdue payments. Call debtors to notify them
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Corporate Trainer
A specialist whose responsible for helping the employees cultivate their skills and knowledge.