My work is well organized, consistent, and efficient. If you hire me, I am convinced that you will see an immediate and positive return on your investment in terms of social interaction, brand reputation, and conversions. . I designed the content strategy, wrote engaging copy, designed visuals, and managed everyday publishing. I am highly organized, I am consistently effective in my work, and if you hire me as your Social Media Manager, I feel confident you will see a positive, immediate return on your investment in terms of social engagement, brand reputation, and more importantly, conversions. I also have the full package–communication skills, empathy, ability to solve problems and deal with ambiguity, ability to work independently and deliver, and a willingness to go above and beyond for both my employer and the customer.
Lyceum of the Philippines University Batangas
• Attention to Detail.
• Active Listening Skills.
• Improving Customer Experience.
• Building Customer Loyalty.
• Positive Attitude.
• Bilingual Customer Support.
• Time Management.
• Interpersonal Skills
• Listen to customers concerns, issues and questions.
• Resolve customers concerns and answer questions to your best ability.
• Skills in handing social media platforms like Facebook, Instagram, Twitter, Tiktok and LinkedIn, Pinterest, MySpace, Youtube.
• Designing graphic material
• Attracting customers via social media
• Interpersonal skills.
• Communication skills.
• Creative thinking.
• Time management.
• Data analysis.
• Social media management.
• Event promotion.
• Content Calendar
• Editing videos
• Skills in Canva, Photoshop, Lighroom, PicsArt, Capcut
• Skills in Hootsuite, Simplified, Buffer
Handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers expe
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Promote companies' products and services by developing copy for websites, social media, marketing materials.