Hi! I’m your professional virtual assistant, and I have eight years of exceptional company setting experience. I have a great passion for work, so I make sure that I’m equipped and trained with knowledge and skills that would fill any position. I also make sure that I’m updated on the latest trends of tools to improve my learning and produce high-quality work.
I'm a dependable team player and have the ability to work well under pressure. I also have an effective communication skill to interact well with a variety of personalities.
Furthermore, I’m also skilled on:
-Creating Presentation
-Graphic Design
-Organization Skill
-Social Media Management
-Bookkeeping
-Data Entry
I’m looking for a challenging opportunity where I can use my professional skills. I would be thrilled to have an opportunity to be interviewed by you and discuss requirements for any position and why I’m the best applicant for your company.
Sacred Heart College
•Develop Content Calendar: Developing and maintaining a social media content calendar that aligns with the company goals and objective. This includes creating themes, messaging and working with other team.
•Creating and implementing social media strategies to boost engagement, follower numbers, and overall brand recognition.
•Maintaining a positive brand image and increasing customer involvement through community management, which involves responding to posts, messages, and comments made on social media platforms.
•Creating and managing paid social media campaigns to increase reach and engagement.
•Monitoring social media metrics, analyzing data, and generating reports to track the success of social media campaigns and identify areas for improvement.
•Keeping up with the latest social media trends and algorithm updates to improve strategy and stay ahead of competitors.
•Handling negative comments and situations on social media in a professional and timely manner.
•Developing Facebook ad campaigns that includes creating ad, choosing targeting options, selecting creative assets, and setting up bidding and budget parameters.
•Monitoring ad campaigns to ensure they are performing effectively and within budget. This includes analyzing metrics such as click-through rates, conversion rates, and cost per click, and making adjustments as needed to improve performance.
•Conducting A/B testing: Testing different ad creative, messaging, and targeting options to identify the most effective strategies and optimize ad performance.
•Analyzing campaign performance using tools such as Facebook Ads Manager, Google Analytics, or other marketing analytics platforms. This includes creating reports and presenting insights to the marketing team and senior management.
•Entering data accurately: Entering information into computer systems or databases with a high level of accuracy and attention to detail. This may include alphanumeric data, numerical data, or other types of information.
•Verifying data for accuracy: Checking data entered for accuracy and completeness, and comparing it to source documents to ensure that it is correct.
•Organizing and maintaining records: Organizing and maintaining records of data entered, ensuring that they are easily accessible and up-to-date.
•Maintaining confidentiality: Ensuring that sensitive or confidential information is protected and not disclosed to unauthorized individuals.
•Communicating with other departments: Communicating with other departments or team members to clarify data requirements, resolve issues, or provide updates.
•Performing quality checks: Performing quality checks on data entered to ensure that it meets quality standards, and resolving any issues that arise.
•Adhering to timelines: Meeting timelines for data entry tasks, and completing work in a timely and efficient manner.
•Creating product listings on Amazon or other ecommerce platforms, including writing product descriptions, uploading product images, and optimizing keywords to improve search visibility.
•Inventory management: Managing inventory levels and ensuring that products are in stock and available for purchase.
•Order fulfillment: Processing and fulfilling orders, including packaging products, printing shipping labels, and coordinating with shipping carriers.
•Customer service: Responding to customer inquiries and resolving issues, such as order tracking, returns, and refunds.
•Sales reporting and analysis: Tracking sales data and providing reports to the ecommerce or Amazon seller, including information on sales trends, product performance, and customer behavior.
•Marketing and advertising: Managing online advertising campaigns, such as Amazon Sponsored Products or Google Ads, to drive traffic and increase sales.
•Competitor analysis: Conducting research on competitors to identify trends and opportunities for improvement.
•Keeping up-to-date with the latest ecommerce and Amazon trends, algorithms, and best practices to ensure that the seller's store is competitive and effective.
Administrative
•Answering telephone calls, responding to queries, and replying to emails.
•Preparing expense reports and office budgets.
•Managing office supplies and ordering new supplies as needed.
•Systematically filing important company documents.
•Forwarding all correspondence, such as letters and packages, to staff members.
•Scheduling meetings and booking conference rooms.
•Hiring maintenance vendors to repair or replace damaged office equipment.
•Assisting the HR department with job postings and interviews.
Procurement
•Conducting product research and sourcing new suppliers and vendors.
•Sourcing materials, goods, products, and services and negotiating the best or most cost-effective contracts and deals.
•Performing inventory inspections and reordering supplies and stock as necessary.
•Conducting market research to keep abreast of emerging trends and business opportunities.
•Inspecting stock and reporting any faulty items or inconsistencies immediately.
•Updating and maintaining records of all orders, payments, and received stock.
•Coordinating with the delivery team and following up on delays or orders that have been rescheduled.
•Attending product launches and networking with industry professionals.
•Establishing professional relationships with clients as well as vendors and suppliers.
•Ensuring all stock is packaged appropriately and delivered to the correct location in a timely manner.
•Overseeing and supervising employees and all activities of the purchasing department.
•Preparing plans for the purchase of equipment, services, and supplies.
•Following and enforcing the company's procurement policies and procedures.
•Reviewing, comparing, analyzing, and approving products and services to be purchased.
•Managing inventories and maintaining accurate purchase and pricing records.
•Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc.
•Maintaining good supplier relations and negotiating contracts.
•Researching and evaluating prospective suppliers.
•Preparing budgets, cost analyses, and reports.
Optimized website content to improved its ranking on search engines like Google, Bing and Yahoo.
Help amazon sellers manage online stores and optimize sales.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
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