2012
Bachelor in Office Administration
Polytechnic University of the Philippines
More Info About Me
I'm a self-driven individual with experience in customer service, audio transcription, Amazon product research, product listing, and snippet writing. I work efficiently within a team or individually under minimal supervision. I am goal-oriented and can work well within established timelines.
When not working, I love to spend my free time traveling and crocheting.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2017
-
2022
ibex Global Philippines
(Chat & Email Support Representative)
- Provide friendly, timely support to customers via chat and email
- Assist customers with any issues they have including app troubleshooting, billing, and driver application.
- Make recommendations based on feature requests and bugs reported by users
2015
-
2017
ibex Global Philippines
(Snippet Writer)
- Write keyword-rich snippets of service listings.
2014
-
2015
Hinduja Global Solutions
(Front Desk Officer)
Perform various administrative duties such as answering phone calls, assisting applicants, and maintaining records and files.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.