Hey I am Alysha Claire

More Info About Me

I’m Alysha Claire Delima Ponce, I am 27 years old, Single, I live in Ph1 Blk2 L16 Villa Rita Subdivision Brgy. 84 Tacloban City, Philippines. I am a graduate of Bachelor of Science in Tourism, Hotel & Restaurant Management.

Alysha Claire D. Ponce
Tacloban City, Philippines
Freelancer
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My Experience and Education

  • EXPERIENCE
  • EDUCATION
2017
Bachelor of Science in Tourism, Hotel and Restaurant Management

Leyte Normal University

2022 - 2024
1 Aviation Groundhandling Services Inc. (Cebu Pacific Air)
(Customer Service Agent / Health and Safety Officer)

Responsible for giving information and assistance to customers regarding flight schedules, bookings, cancellations, and other travel-related inquiries; Assist passengers with check-in procedures, including issuing boarding passes and checking baggage; Address and resolve customer complaints and issues in a timely and professional manner; Assist in managing and coordinating responses to flight disruptions, such as delays or cancellations, ensuring passenger safety and comfort and participate in training and development programs to enhance customer service skills and knowledge.

Ensure that all health and safety regulations and standards set by local, national, and international authorities are met; Conduct routine safety audits and inspections of aircraft, ground operations, and facilities; Identify potential hazards and ensure corrective actions are taken prom; Identify potential hazards and ensure corrective actions are taken promptly; Coordinate and conduct emergency drills and simulations to ensure staff readiness and maintain
comprehensive and up-to-date records of all health and safety activities.

2017 - 2020
The Oriental Hotel and Resorts
(Housekeeping Admin / Room Attendant)

Responsible in performing administrative and technical tasks within the housekeeping department; Assist the housekeeping manager in coordinating departmental activities and projects; Assist in managing the housekeeping budget, including tracking expenses and identifying cost-saving opportunities; Prepare and submit reports on
housekeeping activities, such as room status, inventory levels, and maintenance issues; Prepare and submit reports on housekeeping activities, such as room status, inventory levels, and maintenance issues; assist in creating and managing staff schedules to ensure adequate coverage; Monitor and manage inventory levels of cleaning supplies, linens, and equipment and maintain/update housekeeping records, such as inventory logs, maintenance reports, and
employee files.
Responsible in cleaning and sanitizing guest rooms, including making beds, dusting furniture, vacuuming floors, and cleaning bathrooms; conduct thorough inspections of guest rooms to ensure they meet cleanliness and presentation standards; assist guests with special requests, such as extra pillows, blankets, or toiletries; follow established safety protocols and procedures to ensure a safe working environment; efficiently manage time to complete the cleaning of assigned rooms within the allotted time frame and participate in hotel sustainability initiatives by using eco-friendly cleaning products and practices

2016 - 2016
Kalahari Resorts and Convention (WI, USA)
(Room Attendant)

Responsible in cleaning and sanitizing guest rooms, including making beds, dusting furniture, vacuuming floors, and cleaning bathrooms; conduct thorough inspections of guest rooms to ensure they meet cleanliness and presentation standards; assist guests with special requests, such as extra pillows, blankets, or toiletries; follow established safety
protocols and procedures to ensure a safe working environment; efficiently manage time to complete the cleaning of assigned rooms within the allotted time frame and participate in hotel sustainability initiatives by using eco-friendly cleaning products and practices.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.

Testimonials

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Tacloban City,
Philippines


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