Bachelor of Science in Business Administration
City of Malabon University
I am Alyanna, Graduate Bachelor of Science in Business Administration here in the Philippines. I am a professional data entry specialist that is passionate about what I do. I am a relatively new freelancer who is committed to provide my future clients with 100 percent client satisfaction.
I can help with administrative work, data entry, communication, writing, research, and so on.
My work ethic is to deliver good and timely service to my clients. Because I enjoy what I do, I am trustworthy, hardworking, a quick learner, detail-oriented, patient, tech-savvy, loyal, and devoted. I work best in a pleasant environment, but I can also work under pressure. I'm also someone who is eager to learn and get trained if it's necessary for the tasks I'll be doing.
City of Malabon University
• Responsible for processing customer accounts and data.
• Reviewing data for deficiencies or errors, correcting any incompatibilities if possible.
• Work closely with each customer to carefully resolve issues within timely fashion.
• Received and responded to multiple live chats
• Presented customer service solutions and/or suggest additional items
• Responsible for processing transactions such as enrolling new members, changing and updating their coverage, terminating coverage.
• Serves as a POC distributing workloads to agents.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.