2015
Bachelor of Science in Entrepreneurship
De La Salle Lipa
More Info About Me
Versatile Virtual Assistant with two years of BPO experience as a Transaction Processing Associate and three years as an Account Executive in non-life insurance. Currently operating as a virtual assistant in the caregiving industry, I excel in multitasking, administrative organization, written and verbal communication, and thrive both independently and as part of a team.
My Skills and Competencies
Administrative Support
Job Postings
Social Media Management
Graphic Design
Data Entry
Content Creator
Certificates
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My Experience and Education
2017
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2020
Malayan Insurance Co., Inc.
(Account Executive)
- Targeting sales goals
- Developing business for the company
- Managing good relationships with clients
- Proposing products to clients and explaining which policies best fit their needs
- Creating policies for clients
- Inspection of clients’ high valued properties to properly assess their needs and the requirements of the
company before providing rates and policies
- Collecting information and processing insurance claims
April 14, 2025
-
Present
Lean On Me
(Virtual Assistant)
Coordinate availability and unavailability schedules for a team of 50+ caregivers, improving staff utilization and minimizing client disruption
Creating automated payment notices and letters, enhancing client communication and streamlining billing processes
Lead recruitment initiatives by creating and posting engaging job advertisements on Indeed, Facebook, and Instagram to attract qualified caregiver applicants.
Create promotional graphics including services, caregiver spotlights, client testimonials for social media
Manage scheduling of social media content consistently across platforms and monitored engagements
Produce quarterly newsletters, crafting content that reinforced client communication, caregiver updates, and service highlights
2015
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2017
Accenture
(Business Process New Transaction Associate)
- Executes transactions, enter data and retrieve information from group-specific system
- Audit own data entry for accuracy and make needed corrections
- Conduct data verification
- Coordinate work with our team in areas of high-volume transaction processing
- Assist new or junior team members on operation procedures and policies
- Follow established policies, procedures, and methods per project
- Participate in process improvement initiatives
My Services
Data Entry and File Organization
Maintain organized spreadsheets, digital folders, and customer/client records efficiently.
Document Preparation and Editing
Create and proofread documents, presentations, and newsletters with attention to clarity and polish.
Quarterly Newsletter Creation
Draft and design engaging newsletters featuring business updates, caregiver highlights, and remarkable client feedback.
Scheduling and Publishing Social Media Content
Use Meta Business Suite to publish content strategically at peak times.
Community Engagement
Monitor comments and direct messages, responding promptly and maintaining positive interactions.