2010
Bachelor of Science in Nursing
Manila Doctors College
More Info About Me
I'm a person who is goal-oriented, determine, resilient, fast learner, and love to take new challenges to elevate my career. I'm also highly-motivated and driven. I take things seriously especially when it is work-related.
I’m a fur-parent, pageant enthusiasts, love to play mobile games during my spare time. I'm taking this new journey of freelancing to learn new things and have the freedom that we deserve as a person when it comes to our career.
I elevated my skills by enrolling myself to paid training because I’m a firm believer that learning is a never ending process. We should always prepare ourselves and be an inspiration to others.
I am knowledgeable with tools such as Salesforce, Zendesk, Gorgias, Slack., ShipStation.
Hire me and let's get it on!
My Skills and Competencies
Social Media Manager
Amazon VA
Data Entry
Content Creator
Customer Service Agent
Certificates
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My Experience and Education
2015
-
2022
Telus International Philippines
(Social Media Support and Customer Service Representative)
• Understand to support customer inquiries through social media
• Resolve customer inquiries quickly and effectively via social media based on the Scope of work
• Understand Client Products and Services
• Review user reports regarding client products and services
• Make decisions according to the defined Policies and Procedures related to client products and services
• Identify improvement opportunities in work flow and suggest solutions
• Interface effectively with other internal and Client teams
• Respond to customer inquiries through social media platform
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Amazon Virtual Assistant
A person who provides your Amazon business with support from a remote location.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.