Associate in Software Development
Ama Computer Learning Center
I am a versatile and adaptable professional with expertise in the roles of a Dispatcher, Cold Caller, and Virtual Assistant. With exceptional organization, I can efficiently handle schedules, coordinate logistics, and maintain clear communication. As a proficient cold caller, I can generate leads, establish connections, and seal deals. Moreover, I possess extensive virtual assistant abilities, including calendar management, travel arrangements, and administrative support. With a strong focus on results and a customer-centric approach, I am confident in my ability to add value to your team and help you achieve your goals.
Ama Computer Learning Center
- Received and processed customer orders efficiently utilizing the DeliverLogic system.
- Accurately relayed orders to restaurants, ensuring prompt preparation and fulfillment.
- Proactively communicated order status and potential delays to customers, maintaining high satisfaction levels.
- Dispatched drivers strategically, providing clear instructions and optimizing delivery routes to ensure timely service.
- Effectively addressed and resolved driver inquiries and challenges, facilitating smooth operations.
- Research and gather restaurant details in the Waldorf area (e.g., contact information, location, etc.)
Input restaurant data accurately into a Google Sheet
- Call restaurants using the provided client script and guidelines
- Record the outcome of each call using predefined call dispositions (e.g., interested, not interested, follow-up, not available)
- Ensure all gathered information is up-to-date and properly documented
- Manage and update the lead database as necessary
- Follow up on restaurants requiring additional outreach or information
- Collaborate with the client to ensure guidelines and expectations are met
- Maintain a high level of organization and attention to detail in all tasks
-Conduct outbound cold calls to prospective clients based on provided leads list.
-Introduce our company's real estate services and build rapport with potential clients.
-Identify and qualify potential leads by gathering information about their real estate needs and goals.
-Schedule appointments for our real estate agents to follow up with interested clients.
-Maintain accurate and detailed records of all communications and lead information.
Developed a solid foundation in entering and updating data into designated databases. Consistently ensured the accuracy and completeness of information by conducting thorough verification and cross-referencing processes Adhering to established data entry procedures and protocols, Consistently followed best practices to ensure optimal efficiency and reliability
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
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