2016
BS in Business Management
De La Salle University
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
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2022
Samsung Electronic Philippines Corporation
(Total Investment to Market Analyst)
•Responsible for creation of promotions for the mobile department via SAP and making sure that promotions are within the budget
•Responsible for analyzing promotions presented by the sales team and cleansing & analyzing the data in Excel to be entered in SAP
•Responsible for sending "deal sheets" to the company's customers regarding the promotions that were approved
•Responsible for setting up price protection in SAP for outdated models
•Worked with product managers & key account managers within the company to ensure that the promotions are correct & budgeted accordingly
•Responsible for matters relating to promotions, marketing expense within the Mobile department
2020
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2022
Chevron Holdings Inc
(Customer Sales Associate)
•Responsible for the back-end administrative tasks that the sales team needs such as, new customer onboarding, order management, account management, invoice corrections & issuance •Acted as a swiss army knife for the sales team to make sure their needs are directed to the correct team (i.e., order requests to the ordering team, new accounts onboarding to the customer success team, etc)
•Utilized SAP for invoice corrections, account management, & order management
•Utilized Salesforce for customer interaction, tending to their requests via Salesforce case management & chatter module
•Utilized Salesforce Wave Analytics for reporting such as, volume reports, account reports, and activity reports
•Responsible for quarterly volume & sales reconciliation for the customers, making sure that their records and the company records match
•Provided level 3 support for customers via Salesforce, SAP, email (Outlook, multiple mailboxes, and via phone call
2020
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2020
Chevron Holdings Inc
(Marketing Specialist)
•Managed creation of new customer accounts (new sold-to account) and maintenance of existing customer accounts (updating of accounts) in SAP
•Responsible for on-boarding new customers into the company's systems including Salesforce, Business Point, SAP, etc
•Responsible for case management in Salesforce to tend to customer requests regarding updating of accounts info, adding new ship-to accounts, or other account related requests
•Responsible for multiple ad-hoc tasks such as running warehouse audit reports, sales demographics reports, test kits invoices, etc
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.