BS in Business Administration major in Marketing Management
Polytechnic University of the Philippines
I am 27 years old, married, and have a 1-year-old son.
I have been working as an Admin Account Officer with Camella since November 2017. My current responsibilities involve overseeing and managing the documentation and transfer of titles for fully paid accounts. Over the course of six years, I've developed a skill set that has contributed to the advancement of my career within the organization.
As an Admin Account Officer, I bring valuable experience and skills to the table. With a background in effectively managing tasks and coordinating office operations, I am adept at handling a variety of administrative duties. My responsibilities typically include organizing schedules, maintaining records, handling correspondence, aftersales service and providing support to ensure the smooth functioning of the office.
Having honed my abilities over time, I am proficient in utilizing office software and communication tools to facilitate efficient workflow. My attention to detail, organizational skills, and ability to multitask have been instrumental in contributing to the overall effectiveness of administrative processes.
I believe my skills align well with the requirements of this position, and I am excited about the possibility of contributing to your team's success.
Polytechnic University of the Philippines
• Maintains and updates monthly report;
• Handles the title documentation of loan released and fully paid accounts;
• Prepares Deed of Absolute Sale and other documents;
• Ensures that the Credit Withholding Tax and Real Estate Property Tax are paid on time;
• Secures buyer's documents and certified true copy of technical document;
• Ensures that dockets are being completely prepared prior turn-over to Liaison Department;
• Responsible for the necessary revisions on documents to ensure proper compliance;
• Coordinates with other departments regarding technical issue and their projected timeline of completion; and
• Provides title updates to the clients through emails and phone calls.
• Maintained and updated monthly report;
• Provided support to Marketing Department by conducting admin briefing;
• Responsible for ensuring the completeness and accuracy of requirements submitted by the customers;
• Endorsed accounts to the bank for loan approval;
• Responsible for billing and collection;
• Created notice letters to customers as necessary;
• Prepared amortization schedule, Contract to Sell and house turn-over documents;
• Scheduled qualified customers for house turn-over;
• Handled customer complaints, endorsed to concerned department, provided appropriate solutions to customer and followed up to ensure resolution;
• Kept records of client's transactions, and complaints; and
• Responsible for converting the uncontracted accounts to contracted accounts.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
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