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Elementary Education Major in Generalist
Tarlac State University
More Info About Me
Hi,
I hope you're well.
I am Almira, I am a Professional Customer Service(Phone & Email)/IT Helpdesk Support and Staffing Coordinator who is enthusiastic about my work.
If you’re a busy entrepreneur who is looking for an Assistant to pass on the responsibility, your search is over. I help freelancers or solopreneurs launch their freelancing business/startup and to hold them accountable as they scale their business.
As a Virtual Assistant, my goal is to take away those boring admin and even technical tasks from busy entrepreneurs so that they can focus on the things that they love to do.
I believe that having skills is just one-half of the equation of being a Virtual Assistant.
What completes the formula is to have the motivation to:
1. Get up and show up virtually to work every day
2. Learn new things
3. Accept work challenges
-✅Customer Care
-✅Data Management
-✅Lead Generation
-✅Online Research
-✅40 WPM with 99% accuracy
Applications and Tools, websites I use:
Google Sheets
Google Docs
(Sample of Emailing system) Slack, Outlook
(Sample of CRMs) Zendesk, Hubspot, VoIP/Softphone - Avaya, Amazon (AWS)
(Sample of Graphic designing tool) Canva
(Sample of Ecommerce website ) Amazon, eBay, AliExpress
(Sample of Social media sites )Facebook, Instagram, Pinterest, LinkedIn, Tiktok, Twitter, Etc.
If you are interested, I am just 1 invitation away!
Thank you!
Kind regards,
Almira V.
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2022
DXC Technology
(IT Help Desk Support)
Support customers with basic technical support for current and past software releases. Assisted clients with general support for hardware, peripherals, network connections, and external software.
2017
-
2021
Sutherland Global Services
(Customer Service Representative)
Assist customers with product selection, answer basic questions, and suggest various product options that are available and ensure prompt and proper resolutions of customer inquiries.
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.