2006
Bachelor of Arts Major in Psychology
Notre Dame of Dadiangas University
More Info About Me
I am a qualified and professional virtual assistant with two years of experience in general administrative support, data entry and management, customer relationship management, proofreading, lead generation and email management.
I am a self-motivated and detail-oriented individual; able to finish most of the tasks on or ahead of time. I like to multi-task, both in my personal and professional life. I always strive hard to learn a lot of new things to further improve and expand my current set of skills. I am able to work quickly, confidently, thoroughly and efficiently by always putting my heart and passion in every single thing I do.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Lead Generation
Certificates
My Experience and Education
2023
-
Present
PROVA Ph
(General Virtual Assistant)
•Comprehensive training program of aspiring General Virtual assistants (GVAs)
•Upskilling in virtual assistant skills
2022
-
2023
Outsource
(Lead Generation Specialist)
• Managed and nurtured leads throughout the sales funnel, qualifying prospects and providing relevant information to the sales team.
• Utilized various tools and strategies to generate leads, including cold calling, email outreach, social media prospecting, and networking.
2021
-
2022
IE Production
(Customer Chat Specialist)
• Engaged with customers through live chat platforms to provide timely and professional assistance, addressing inquiries, resolving issues, and offering product or service information.
• Utilized product knowledge and resources to answer customer questions, troubleshoot problems, and provide solutions, escalating complex issues when necessary.
2013
-
2017
PriceSmart Drug
(Pharmacy Supervisor)
• Analyzes information on drug use, inventory data and daily prescriptions.
• Develops operating policies and procedures for the pharmacy department, making sure they are followed and in conformity with local government regulations.
2009
-
2009
Concentrix Dvo
(Human Resource Associate)
• Accountable for gathering, documenting, and evaluating human resources data.
• Responsible for keeping track of the company's human resources information and guiding brand-new hires through the enrolling process.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Lead Generation
Promote companies' products by building a database of qualified leads that can be converted into paying customers.