2012
Bachelor of Science in Office Administration
Holy Trinity College
More Info About Me
I am a dedicated full-time mother with a background in secretarial work. I am excited to bring my skills and experience to you!
As a former secretary, I have honed my organizational skills to a tee. From managing complex schedules to coordinating multiple tasks, I understand the importance of efficiency, attention to detail, and time management.
I am well-versed in various software and tools, such as Microsoft Office, Google Suite, and digital communication platforms. My experience in secretarial work has equipped me with the ability to handle data entry, document management, and transcription with precision and accuracy.
Communication is at the heart of my work. As a virtual assistant, I prioritize clear and effective communication, ensuring that all your messages are promptly addressed and your needs are met. I understand the importance of professionalism and confidentiality in all interactions.
As a full-time mother, I bring a unique perspective to my role as a virtual assistant. I am compassionate, patient, and empathetic, traits that naturally extend to my professional work. I believe that understanding your needs and providing exceptional support are key to fostering a successful working relationship.
As a tech-savvy mom, I'm well-versed in a variety of software and digital tools. From managing calendars to data entry and document management, I have the skills to keep things running smoothly.
Communication is key, and I excel at it! Whether it's coordinating with clients, scheduling appointments, or responding to emails, I'll ensure that your communication needs are handled promptly and professionally.
Reach out to me today, and let's embark on this virtual journey together. I am eager to contribute my skills, dedication, and warmth to support your success.
Alma CapangpanganPonce De Leon
General Santos City, Philippines
Freelancer
My Skills and Competencies
Social Media Management
Data Entry
Personal Assistant
Executive Assistant
Certificates
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My Experience and Education
February 2024
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June 2024
Fintonia Group
(Admin Support)
- Schedule and coordinate virtual meetings, including managing invites, setting up video conferencing, and ensuring proper communication of schedules to all participants.
- Oversee digital filing systems, ensuring documents are accurately stored and easily accessible.
- Manage electronic inventory and ordering of office supplies, coordinating delivery to various locations as needed.
- Serve as the first point of contact for virtual visitors, offering prompt and professional assistance..
- Assist in planning and organizing virtual events and teaUpgrade to see actual infoetings.
- Perform administrative tasks such as data entry, preparing reports, and handling correspondence.
- Collaborate with other departments to facilitate remote operations and provide administrative support.
2012
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2022
Holy Trinity College of General Santos City
(Secretary / Data Entry)
As the Secretary of the Dean, I am responsible for managing the administrative operations of the dean's office. This includes coordinating appointments, meetings, and travel arrangements, handling incoming and outgoing correspondence, preparing reports and presentations, maintaining confidential files and records, and serving as a liaison between the dean and various departments and stakeholders. I ensure smooth communication and efficient workflow, prioritize tasks, and handle sensitive information with professionalism and discretion. It include also encoding data of the students enrolment every academic year.
March 2023
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2023
VEE-A Philippines
(Social Media Management Trainee)
Attended all-compassing training in Social Media Management. Participated all the SMM subjects like Social Media Platforms, Social Media Content Creation and Strategies, Social Media Marketing, Social Media Organic Marketing Strategies, Social Media Paid Marketing Strategies, Social Media Manager's Tools, Social Media Tips and Techniques, and Social Media Manager's Requirements and Workflow.
May 2023
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2023
PRO VA PHILIPPINES
(GENERAL VIRTUAL ASSISTANT TRAINEE)
Attended an intensive training that covers Social Media Management, Facebook Ads Management, SEO, Lead Generation, E-Commerce VA, Bookkeeping, and Email Management .
My Services
Customer Service
Provide exceptional support and ensuring customer satisfaction.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry Specialist
Maintain accurate and organized data within an organization.
Admin Support
Perform administrative tasks such as data entry, preparing reports, and handling correspondence.
Executive Assistant
managing your schedule, communication, and tasks to ensure smooth operation and maximum productivity.
Personal Assistant
handle administrative tasks, scheduling, and errands.